Hartford Hartford Symphony Orchestra Hotels

"The woman at the check in was WONDERFUL; however, this hotel is pretty isolated and the walls are INCREDIBLY thin. I heard every noise next door and moved rooms once because of loud neighbors. "

"The room smells like rotten eggs"

"The room is clean. Staff is fabulous my son is staying here on business and it’s been wonderful. Nice little kitchen to cook a full size refrigerator. Lots of shopping and restaurants near by. Price isn’t too bad Wonderful thank you "

"Staff lovely ro great valet pleasant all despite our 1am arrival!"

"Dumpsters are picked up at 1:30 am. Don’t except a room near the dumpsters if you want to sleep. There are no dressers with drawers so if you’re planning a long stay with a bit of clothing you can use the oversized bathroom vanity which works ok. Unless you get stuck in an ADA room where the venity is removed. The ADA rooms are terrible storage and make using the kitchen much less convenient. It could be a nice place but needs an interior redesign to make it better functional as an extended stay option. There are other residents inns in the Hartford area with better convenience as an extended stay option. "

"Ugh"

"Pool was not open. Winter, didn't need ac"

"Absolute filthy room! Stains on our sheets, couldn’t find a hand towel without nasty stains. There were no soaps anywhere in the bathroom. Kleenex container empty. Garbage everywhere on the ground outside and a mattress laying on the ground by the front door. Really the list could go on and on. When asking the staff for a refund I was told no refund.. and then ignored while the man went about the work he was doing. Ignoring me while I tried to talk to him. Absolutely terrible place to stay. What you see in their pictures from their website is most definitely not what you get. "

"Our experience was fabulous. This is a beautiful hotel. We will be back in a few weeks for another event. Thank you. "