Sotetsu Hayama hotels

"The room was nice,the tub was large, and the staff were friendly and helpful even with the language barrier"

"Great convenient location, staff was exceptional. We arrived back in Yokohama early (from the cruise) and the hotel let us store our luggage until we checked in later, so we were able to walk around w/out our large suitcases!! "

"Large clean and quiet rooms. Staff was friendly and helpful. Location of the hotel is excellent. Subway to Yokohama is in the basement of the same building (Queen's Square). Lots of shopping and restaurants nearby. "

"Staying at this hotel felt like stepping into a beautifully preserved piece of Yokohama’s history, wrapped in modern comfort and impeccable service. From the moment we walked through the doors, we were greeted with warmth, grace, and a level of hospitality that made the entire experience feel effortlessly luxurious, especially after 18 hours of traveling!! Our room blended classic elegance with thoughtful amenities, offering a serene view that made it easy to unwind after a day of exploring. The bedding was plush, the space spotless, and the little touches made it feel like a true sanctuary. The staff were exceptional. Every interaction felt genuine and attentive, whether they were offering local insights, assisting with transportation, or simply greeting us with a smile that made us feel instantly at home. Their professionalism and kindness elevated the stay in a way that only a hotel with such a storied legacy can deliver."

"Big hotel. Clean room and staff are nice "

"Love, love, love everything about this hotel. Professional staff, comfortable and spacious room, excellent breakfast with so many options. Had a wonderful time. Highly recommend!"

"Very good place!"

"Very professional, very polite and very friendly."

"I loved that it was situated in a metro station, very convenient and that it was surrounded by shops and restaurants."