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The Birch Hotel

3.5 star property
Suburban hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for The Birch Hotel

Front of property
Meeting facility
2 bars/lounges
Property amenity
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (1 Twin Bed)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, Non Smoking (1 Twin Bed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

1 bedroom, desk, blackout curtains, iron/ironing board

Exclusive Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Ockenden Manor Spa - 8 min drive - 5.6 km
  • Ouse Valley Viaduct - 11 min drive - 7.1 km
  • Wakehurst Place - 12 min drive - 11.7 km
  • Hickstead All England Jumping Course - 12 min drive - 11.8 km
  • Bluebell Railway - Sheffield Park Station - 12 min drive - 10.3 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪The Snowdrop Inn - ‬19 min walk
  • ‪Fox & Hounds - ‬18 min walk
  • ‪China Brasserie - ‬12 min walk

About this property

The Birch Hotel

Hotel in the city centre
Consider a stay at The Birch Hotel and take advantage of a garden, dry cleaning/laundry services and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and a computer station
  • Laundry services, a front desk safe and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms feature comforts such as 24-hour room service, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with deep-soaking baths and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-off cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Birch Hotel Haywards Heath
Birch Hotel
Birch Haywards Heath
Best Western The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees.

How much is parking at The Birch Hotel?

Self-parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Checkout is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is 1.1 mi (1.8 km) from Hanbury Stadium and within 3 miles (5 km) of Ditchling Common Country Park and Haywards Heath Golf Club. Borde Hill Garden and High Weald are also within 3 miles (5 km). Haywards Heath Station is 28 minutes by foot.

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The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 718 reviews
Rating 8 - Good. 324 out of 718 reviews
Rating 6 - Okay. 80 out of 718 reviews
Rating 4 - Poor. 19 out of 718 reviews
Rating 2 - Terrible. 15 out of 718 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in a lovely location, however.., bath plug - release mechanism is faulty so unable to drain bath, air-con - sounds like a helicopter gunship, also currently no chef on site so they are unable to serve evening meals.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant dining option within the hotel in quiet residential neighbourhood a few minutes’ walk away from the local hospital. Rooms were clean and well maintained. No lift to upper floor. Free parking, and reasonable value when we stayed, and the breakfast was nice (extra charge).
Stayed 1 night in May 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Birch Hotel

Great little hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
There is nothing to fault with this hotel. I stay here to escape and relax from time to time. I thoroughly recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Randee

Liked: Staff & service, amenities
They provided a washer dryer free of charge, a personal touch not seen much lately
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
Stayed 1 night in Apr 2025

4/10 Poor

Michele

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Room was clean, bed was comfy -slept fine. However, I wouldn't recommend unless you are in a pinch. Room (entire property) needs an upgrade, bedding and furnishings are very old and worn.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and efficient
Stayed 1 night in Mar 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Xmas party
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

First time staying here with my wife and her assistance dog. The staff were excellent from the moment we arrived, putting my wife at ease and respecting that the dog was working. For an executive room, it was a little small but had everything we needed. The breakfast was quite expensive (we didn't prebook it) but was excellent quality and, again, great service. We will definitely return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed numerous times always excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room nice shower comfy bed enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, very easy check in, convenient and free parking! Great for a quick overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair price, charming place

Really lovely hotel and staff, very accommodating and friendly. Our dog loved it too! Would recommend and fairly priced
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

The Hotel was extremely nice and the staff very welcoming, food was really good.
Stayed 2 nights in Jul 2024

4/10 Poor

JOHN

Cramped

Room very small in relation to price charged. Water pressure in shower feeble. Staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly quiet hotel with ample paking and quality cuisine.
Stayed 2 nights in Aug 2024