「I paid for a double queen room because I have a family of 5. We got there, they stated they had sold out, and only had a king room available. There was no accommodations made, nor was there a reduction in cost for the room that night. I was told the manager would give me a call, and never received a call. We had driven 4 hours to get there in the middle of the night, and I called to verify that my room was there and available while we were on the way.」
「I paid for a double queen room because I have a family of 5. We got there, they stated they had sold out, and only had a king room available. There was no accommodations made, nor was there a reduction in cost for the room that night. I was told the manager would give me a call, and never received a call. We had driven 4 hours to get there in the middle of the night, and I called to verify that my room was there and available while we were on the way.」
Darius