Washington Hearst Playground Hotels

"We had a wonderful stay. Room was spacious and clean. Wish the bathroom didn’t have glass window, but we managed okay with the shade. "

"Great stay! Only thing we did not realize was the small size of the rooms. "

"Unfortunately, my bathroom was dirty. There was no hand soap, and there was hair everywhere--behind the door, in front of the toilet, in front of the tub, etc. I had already unpacked for a 2 week stay in town, or I'd have moved. The hotel did call and offer to clean for me and to move me. I declined again, I had too much to repack."

"For a budget hotel it’s not bad , it’s just shabby. It could definitely use some TLC. The bathroom was worn and chipped in places and old. The bed was clean and comfortable. The air conditioner cover was cracked and broken in spots. The hallway and elevator area was worn and threadbare. The ice machine and vending machines were broken on my floor. The staff was friendly and very helpful. It’s right on the Metro line, with a station 2 blocks away. The National Zoo is 2 stops away. All in all not a bad hotel, just could use some TLC . "

"Room was very cozy but you could tell it's slightly dated. Outlets were a bit finnicky: only 1 of 2 on the nightstand worked but they didn't fit most of our plugs anyway, the ones on the far wall were loose and didn't hold most of our plugs, only half of the ones on the desk worked even with the switch turned on. We made due with what we could. The staff was super sweet about it though. If y'all give them feedback during your stay, they're more than happy to accommodate so be vocal! I ended up speaking up too late and didn't really want to move rooms on our last night. I do wish they had a little downstairs market to spend my food and beverage credit. I could only use it during the restaurant hours which wasn't always the most convenient. At one point, I also asked for where the lobby bathroom was and was steered right into a private event (downstairs) so that was super awkward. We ended up using the one in the restaurant. My husband tried exploring the lobby to see if there was a downstairs market to spend our credit and staff seemed to stop him to ask if they could help so he didn't feel comfortable exploring much further because it made him feel like he wasn't allowed to go that direction. Maybe they were being overly helpful 😅 Love the convenience of the water dispensers though! This feature is so much more important than hotels realize. And the location is top notch. Super easy access to National Mall, Chinatown, etc. Overall, I would 100% be back."

"The bar was friendly and comfortable and the food was great. I would have rated my stay excellent however on my third night the heat wasn’t working in my room. After changing my room TWICE the staff finally found a room with heat! In one of the rooms the thermostat read “82” degrees at which time the hostess tried convincing me to stay in by saying “she likes it that warm”…. Totally ridiculous thing to say to a paying guest!"

"We had pleasant stay at Normandy, good location! The room we got was a bit to hot and the AC didn’t seem to work, breakfast was super basic so don’t rely on this one for hours and hours but overall would definitely recommend thia place"

"This was an amazing experience. 10/10 everyone was lovely. "

"The night time receptionist was very rude. The room was dirty and the shower had residue and stains. The king bed had hairs and a lot of dirt on the sheets. The couch pullout bed had crumbs and hairs, as well as dirt on the sheets. "