Heiligenkreuz Heiligenkreuz Abbey Hotels

"Good property. Simple but very clean. "

"Great location. Nice room. Fabulous breakfast. Nice staff. "

"No AC and noisy outdoors with windows open"

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."

"Chose this hotel as it is in walking distance of Arena Wien. Was not disappointed. Quiet location, clean room and the bed/pillows were very comfortable. Had a kitchenette in the room but did not use as only stayed 1 night. Breakfast didn't have a wide variety of options but tasted nice. Not particularly close to the city center but we knew that when booking. The walk took us about 45-50 minutes. Would definitely stay again if visiting Arena Wien in Vienna. "

"Great location for cafes and so close to the train. The hotel was clean. I was unaware that this hotel charged per person, and I was dismayed when I had to pay an extra €150 because my husband was there - but they didn’t change my room… I’m confused what the extra money is for. A female at the front desk was unreasonably cold, and made us wonder what attracted her to the hospitality field. We are not going back to this hotel. "

"Excellent staff and covenant location close to the main train station and tram stop. The room was clean and a good size. Breakfast was abundant and tasty. My only gripe was the shower as it was nearly impossible not to get the floor wet. "

"Poor check in. Pretty basic. "

"The best location, just a short walk to the Schönbrunn palace and to local train and very courteous staff. Highly recommended hotel!👍"