The hotel is nice. Stay was was okay, layout is horrible, very long walk from car park with bags to some of the rooms like mine. Got lost many times, signs aren’t clear. Lack of information about hotel in the room. Restaurant shut when I arrived could only have watermelon or cake from a coffee bar.
Michael
於 2023 年 9 月住了 1 晚
2/10 很差
Gerard
2023年9月13日
不滿:整潔度、職員與服務和住宿狀況
Shabby room.Shower that did not work. Broken tiles in miniscule bathroom.
Never again!
Gerard
於 2023 年 9 月住了 1 晚
4/10 欠佳
Ollie
商務旅客
2023年8月29日
不滿:整潔度和住宿狀況
A premier inn would be money better spent
Arrived at 11:30pm to sit and wait 30 mins for the system to work so I could check in.
Once issued a room I’m glad I was shown it as it was a maze and was placed in the further possible room even though the place was empty.
Once in the room, I could tell it had not been stayed in for weeks, the bath had 2 dead moths and a spider in it, around the window the spiders had put up webs and the whole room had a smell about it.
Breakfast was ok, I guess to make it healthy they give you a plate the size of a side plate to keep the portions down.
Ollie
於 2023 年 8 月住了 1 晚
2/10 很差
Harlie
2023年8月13日
不滿:職員與服務和住宿狀況
Harlie
於 2023 年 8 月住了 1 晚
6/10 一般
Karen
商務旅客
2023年8月2日
Old fashioned !
It is a lovely venue and the Spa facilities are lovely BUT the hotel part is dated and old fashioned.
TV in my room was Aldi Cello tv !
Carpets and furnishings are old fashioned.
Bathroom is dated with cracked floor tiles.
I think for the money and the name of Champneys it needs some money spending on it.