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"A great View and a great value. Staff was friendly!"

"Lovely hotel with lots of its original character, plus modern amenities. I love the extra touches like the nice espresso machine always available, the fancy water bottle filling machine. Plus flavored water, cookies, popcorn, and fruit in the lobby all the time! Room felt clean and safe, though as a woman traveling alone, I wish there were a chain on the door alongside the deadbolt. The mini fridge was bigger and colder than ones I’ve had in similarly priced hotels. My room had a huge walk-in closet! Walgreens down the block, fun shopping around the corner, great food at a classic restaurant next door, nice staff—next time I’m in San Francisco I’ll definitely be back!"

"They let me check in early bc room eas ready. Very clean"

"Very clean and big rooms we had. The hotel was walking distance to Ferry Building and Pier 39. Loved the stay here."

"This was a gift for my granddaughters 21st bday! After talking with her, she said it was very nice, modern, great valet parking, and a good location to the wharf area! "

"Overall wonderful experience. Staff was great, room was great.. a little cold but housekeeping brought up an extra blanket and i was perfect. Outdoor fireplaces were lovely. Great location so close to pier 39. "

"The room was very clean"

"Very good "

"The STAFF!! So friendly, chipper, smiley, warm - the bellhops/valets, in particular, all seemed to love their work and their jobs and get along so well with one another. Their enthusiasm was palpable! I travel over 150 days/year for business and I can’t remember the last time I saw a more jovial team. Bravo! Housekeeping was also very friendly. "