There was a problem with the shower it was stone cold. Robin deducted some money from my bill as a good will gester. Before we checked out a plumber was there to fix the fault for the next guest . These things happen and it hasn't put me off staying again . Food was fab room was clean and service was excellent. Definitely recommend. And will stay again.
Pauline
於 2023 年 12 月住了 1 晚
10/10 優異
Sorrel
2023年12月10日
讚好:整潔度
Sorrel
於 2023 年 12 月住了 1 晚
6/10 一般
Pamela
2023年11月15日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Enjoyed our stay, good location near kielder lake and observatory, service and meals were very good. Hotel was expensive for the size of the accommodation. Bedroom and shower were very small.
Pamela
於 2023 年 11 月住了 2 晚
10/10 優異
Alison
伴侶同遊
2023年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Traditional, lovely atmosphere, friendly and very welcoming