Baku Heydar Aliyev Palace Hotels

"Small, sparkling and elegant. The decor uses pearl and mother of pearl. Accents beautifully. It has a refined jewel box atmosphere that feels very special."

"So much more fun than a standard budget Hotel! The colorful themed decor was lively and the inclusive breakfast was a real bonus. Great for young travelers or families with kids"

"Thank u "

"My stay at the Mövenpick was very pleasant, and the location turned out to be perfect. At first, I wasn’t impressed when arriving through the back entrance—it was tight, and I could barely squeeze in to reach the front desk. I even considered leaving. But Fatima at reception, with her kindness and warm smile, convinced me to stay at least one night. I ended up staying five. She is truly wonderful and so helpful. A special thanks as well to Nigar, who assisted me with directions to the Old City and recommended excellent restaurants. She checked on me daily through WhatsApp, always offering help whenever needed. And Ayten deserves recognition for arranging my Gobustan and mud volcano tours. She assured me I could contact her with any issue, and she meant it. When the tour driver attempted to charge more than the agreed price, I messaged her directly; she immediately resolved it through the company’s management. Their professionalism goes far beyond expectations, and I truly appreciate all they did."

"I would like to sincerely commend the exceptional staff who made my stay truly memorable. Every team member went above and beyond, consistently going the extra mile to ensure comfort, care, and outstanding service. In particular, I would like to recognize Orkan Jafaraly, Front Office Manager, Ulka, Assistant Front Office Manager, Karim, and Matlab. Each of them listened attentively to my needs every single time and responded with genuine warmth, efficiency, and remarkable hospitality. Their professionalism, kindness, and willingness to help at every moment reflect the highest standards of service and truly made a difference in my experience. Please extend my heartfelt thanks to them for their dedication and care. Thank you for fostering such a wonderful team. It was a pleasure to experience such thoughtful and gracious hospitality."

"Very convenient for the shipping mall over the road, and the view of Baku bay was really nice. Rooms were comfortable and clean. Lobby area was nice to have coffee or work with colleagues. I enjoyed my stay very much"

"Clean room , good staff"

"We got a nice room incl all you nead. Breakfast was very good, the room is however small and became noicy with many children were there"

"The front desk clerk was so welcoming when I arrived after midnight and I felt at home immediately. There is a supermarket nearby that’s open late at night to grab snacks and the breakfast was wonderful. "