Higashi Hotel with Pool

"Staffs are very nice and attentive. Excellent customer service. Breakfast variety and restaurant quality can be improved. Emerald beach is breathtaking and unbelievably clean."

"The AC and the room lights were only controlled by inserting the room key. We could not shut the light off without turning the AC…. So it’s either bright when you sleep with the lights on with AC or lights and off with AC off and hot."

"가족 기념일을 위해서 예약한 숙소였고, 기대했던 만큼 깨끗한 객실, 객실에서 보이는 멋진 오션뷰, 잘 관리된 아름다운 정원, 인상적인 로비의 전경, 친절한 직원들에 대하여 아주 만족한 숙박이었습니다. 다만 아쉬웠던 점은 객실 내에서 나는 특이한 냄새가 고급호텔에 어울리는 냄새가 아니었어요.(저는 9층에 있는 오션뷰 룸에서 지냈습니다) 그리고 실내수영장 이용 시, 타올에서 너무 불쾌한 냄새가 났습니다. 이 부분만 보완되면 더욱 좋은 호텔이 될 수 있을 것 같습니다. 다음에 오키나와에 다시 간다면 또 이용하고 싶어요. "

"Rooms could use an update. Attended a wedding and wanted to check in a little early but not offered and asked to return after 3:00. Around 2:30 asked for a changing area and the staff checked on room status and let us in a little early. It would have been better if the first person we spoke with had at least checked the status of room and possibly accommodate an early check in. The fact the wedding and reception was held at the hotel with 200 people, one would think the hotel would try to assist with guests attending."