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"The room was comfy and spacious. Staff were always helpful and position could not have been better, especially in winter."

"This hotel is gorgeous. Bathroom was not as nice as other hotels around Japan but I def would stay here again. We knew nothing of Sendai but wanted to stop and check it out on our way up to Hokkaido and Sapporo. "

"Room was clean, bathroom really cozy. The staff was great! "

"I stayed in a standard double room. It's compact and clean. The staff were very helpful and welcoming. I recommend this hotel."

"Beautiful onsen and lovely staff great location "

"Room was clean and comfortable. Small compared to North American hotels, but standard for the price point in Japan. Fun location if you want to be close to nightlife. It’s surrounded by shops, restaurants, bars, clubs etc. but the room was quiet with no outside noise. Close to train station, 5 minute walk to the subway that connects to the JR lines and Sendai station. "

"Spotless rooms, absolutely amazing staff"

"Every thing was great only I mistakenly booked a smoking room, but that’s my fault. I think Expedia could make it more clear but I own the error. The big TVs are awesome!!"

"Cleanliness and helpful staff"