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"朝のサウナの温度が低すぎるのが不満"

"Room is very clean. Staff are nice. Spa is enjoyable. Small gift was unexpected but making you feel you were very welcome. "

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"新しい施設でお部屋も隣接のスパ施設も綺麗で快適でした。スタッフの方も親切に対応してくれ、アメニティも充実していました。 お部屋の目の前が海なので景色が良く、部屋の中でも波の音が聞こえます。交通量の多い道路にも面しているので人によっては車の音が気になってしまうかもしれませんが、個人的には問題なく、公園内のショップも含め楽しめました。 "

"シンプルイズベスト "

"It's close to the Hells of Beppu. The staff was very nice and helpful. "

"Very nice service "

"部屋も広く浴室も広くてとても良かった"

"Great place to stay with everything close by and transportations a few steps away. The staff was very helpful and kind. "

"My stay was not good at all. In spite of reserving the best room (it was our honeymoon), there were couple of issues in our stay: 1. no water running in the bathroom (the plumbing system got frozen) - had to go to a shared bathroom 2. Dinner space was crowded and its half board meal didn’t even include miso soup or desert. Did not look like a ryokan 3. Staff in the restaurant was not friendly at all. All the ryokan I’ve been to would explain the menu but on this one they were would only serve...

"Very comfortable "