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"A very excellent experience overall. Staff was spectacular! Our private onsen was fantastic and the room was fine, it actually has softer beds which is a huge difference from other hotels in Japan from my experience. Kaiseki dinner was great, getting greeted with a cup of Yuzu Tea while we wait for check in was also great. I only have one request if you are reading this: be exceptionally nice to the staff. We watched the ladies checking people in get mocked for how they walked in their traditional dress, even though they were going above and beyond to make sure the people staying there were receiving great service. I genuinely felt terrible for them. We will be back one day! We loved our experience "

"We loved it!! Excellent food!"

"Consistent with what I’ve come to expect from this reliable chain. A simple Japanese business hotel — compact rooms, clean, and efficiently run with friendly service. Laundry facilities were handy and worked well. The town itself is small and quiet, but I had no trouble finding a decent place for dinner on a Sunday night just a short walk away. Breakfast was limited but perfectly fine for what it is. A solid, dependable stay."

"Safe. Clean. "

"It was comfortable for a solo trip and I slept well for a hotel. I got lucky getting a corner room since you can hear people through the walls when walking down the hall. What bothered me the most was the bath towel having brown stains."

"Fantastic meals, excellent onsen, beautiful view and amazing staff."

"Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station."

"Was really good. We unfortunately, only spent one night on route to Hiroshima here. Would liked to have stayed longer "

"朝食が良かった"