So far was a good hotel for stay in Hilo. The only thing was bad experience, there was fire emergency alarm at 3:00 am to wake up every body and let’s waking down from stairs. Next day was no explaining what happened that night.
Ruilin
於 2021 年 11 月住了 4 晚
8/10 不錯
Felicia
多人同遊
2024年4月17日
讚好:住宿狀況
We asked for a window view but the windows were dirty and it was hard to see out. All around the window was dirty as well. We had to make an appointment for housekeeping. Other then that the room was good.
Felicia
於 2024 年 4 月住了 5 晚
10/10 優異
James
家人同遊, 伴侶同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was great and they let us check into our room early which was much appreciated
James
於 2024 年 4 月住了 1 晚
10/10 優異
James
家人同遊
2024年4月15日
讚好:整潔度和設施服務
Great view. Room needs some TLC. Bathroom door didn’t work and needed some TLC. Bed was clean, comfortable and spacious.
James
於 2024 年 4 月住了 1 晚
8/10 不錯
Lee
2024年4月14日
讚好:整潔度和住宿狀況
Lee
於 2024 年 4 月住了 4 晚
8/10 不錯
Yvette
伴侶同遊
2024年4月12日
讚好:職員與服務
It was just convenient for one night.
Yvette
於 2024 年 3 月住了 1 晚
8/10 不錯
Joy Ann
多人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay at the Grand Naniloa Restaurant, but feel the parking should be free. To tip each time the car was retrieved from 50 yards away was crazy. Plus have a $25 parking fee tacked on for each day we were there. Too much. Otherwise, excellent property and would highly recommend it to anyone.
Joy Ann
於 2024 年 4 月住了 2 晚
10/10 優異
Lisa
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the staff and the entire experience.
Lisa
於 2024 年 4 月住了 3 晚
10/10 優異
Janine M
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the service from reservationist Pua and Front Desk Meagan. Because of them, I would definitely stay again.