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"Very nice staff and family friendly amenities!"

"The room was spacious, and the breakfast was delicious, though mainly Japanese with just some bread rolls, which may be limiting for those who prefer the Western style breakfast. There were separate onsen areas, one open to public and the other just for the hotel guests. The public bath was open only for limited times, and the amenities were minimal."

"Amazing place, beautiful location in the mountains. The staff were the best part, picking us up from Hinoharu Station when we asked. Loved it here, would highly recommend as someone who can only speak English."

"残念"

"Wish had a microwave! "

"Fantastic breakfast, cozy and convenient location."

"A beautiful little inn that has two private Sento (baths) and jazz music playing throughout the day. The rooms were clean and quiet. I had a Japanese style room with a futon but Western rooms with beds are also available. Breakfast changed from Western style to Japanese each day; maybe you can request a specific meal type. The Keith Haring museum is just across the street and there were a few onsen and restaurants a short drive away."

"Very friendly and helpful staff. The food was amazing and tranquil, quiet space. I would return."

"ミニマルでおしゃれ"

"Everything was excellent!! We really enjoyed our stay"

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "

"Awesome onsen facility and hotel meals! "

"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."

"Best stay in Japan "

"We stopped here after 2 days of bike packing and it was a great place to shower sleep and reset. The hot water pressure wasn't great but enough for a hot shower and the WiFi was good. The host was kind and polite and he wished us a safe journey home."

"Im surprised VRBO allows this company on its site. 36 hours(ish) before check-in you'll be hit you with a overly-demanding check-in process and rule book that includes re-registering via a confusing app, uploading your photo, passport, credit card etc. Rules include separating and putting out all garbage, cleaning and putting away dishes etc. All automated—forget speaking with a human, Dont charge hotel prices if you dont provide hotel service."