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"Nice hotel, nice staff. Basic food"

"Everything about the Hotel was excellent. Lovely, friendly, very helpful staff, compty bed and room, clean and with coffee/tea/biscuits provided. Breakfast was first class, trout with poached eggs were perfect, Trish went above and beyond to help us with my disabled husband, she even collected our cases from our room and a staff member took and loaded them into our car. Would certainly stay here again."

"Great location, fab staff, great food, great breakfast"

"Lovely staff who go out of their way to make your stay wonderful. Lovely location and very peaceful, food was very decent."

"Very pleasant stay ,nice rooms and view ,good parking and excellent food"

"Staff very helpful great food comfortable rooms"

"Beautiful Town, and a wonderful, old hotel. Breakfast was probably one of the best we've ever had. Really loved our 1 night stay and will certainly be back for longer."

"Lovely room, child friendly hotel and customer service brilliant!"

"The cleanliness , location , efficient and friendly staff , good breakfast made this hotel an excellent choice ."

"Room was quite small, but adequate. Bed was clean and comfortable .Shower and bathroom were very good. We would have liked to have a small fridge in the room."

"Beautiful hotel & rooms Very comfy bed Great spa facilities & very friendly staff I loved staying here"

"Lovely room, great food and a fantastic breakfast"

"Room was clean, lots of parking, could hear the room next to use when they used their bathroom"

"This is a great friendly hotel that majors in service and friendliest approach. Nothing is to much trouble always with a smile"

"A wonderful place to stay. A fantastic old building with so much character and lovely country views. Bedrooms very comfortable with great attention to detail and well thought through. Excellent breakfast and a good menu for dinner - well presented and very tasty. The highlight though were the staff throughout. It's such a pleasure to receive genuine excellent customer service from start to finish. Thank you."

"The hotel was very cozy and was very close to the train station, Abbey, and Roman Baths."

"Lovely garden a tranquil oasis close to the greenest walk into town through the Botanical Gardens Very comfortable beds"

"A beautiful place in a perfect location to explore Bath."

"Great location. Great accommodation."

"Great location, friendly staff and big clean rooms."