We were disappointed in Barn Cottage. It was another example of accommodation not being prepared correctly for guests (the third time in a row in Norfolk for us). We notified Norfolk Hideaways that we would arrive a day late so there was plenty of time for the house to be prepared. But on arrival, after a five hour drive, we found the lights fused, no heating upstairs, the fireplace unmade, no logs or kindling and a strong smell of cooking. The real drama came later when our daughter let out her bathwater upstairs and it all came flooding through the ceiling downstairs. We had to hurriedly put the plug back in and after NH called an emergency plumber for the next day, we found we couldn't use the bath for the rest of the stay as it was too big a job to fix. If we hadn't been downstairs at the time, and the full bath was emptied, the downstairs would have been unusable and the ceiling may even have come down because the waste pipe had come loose under the bath. How could this possibly not have been spotted before? While he was at the property we asked the plumber to look at the towel rails in both bathrooms, which were not working. He said someone had 'had a go at them' and broken them, so again, why wasn't this checked before arrival? The cottage is well equipped but clearly furnished by a man - TVs in every room but no hanging space, few mirrors, no pictures and bare light bulbs. The heating was modern but had a life of its own, and the kitchen tap only provides lukewarm water (even if you want cold water!). We left a day early. Nice location but wouldn't return.