Phan Thiet Hon Rom Viewpoint Hotels

"Very comfortable resort with great staff and services "

"Staff is poor and service is bars tried to get WiFi password multiple times without getting it for a while "

"The staff was great and the hotel amenities were great "

"The room is clean and spacious. Staff are nice and friendly! Highly recommend fkr a short getaway visit. The beach is not really clean to swim though. "

"It was my really best decision to pick this hotel, I truly enjoyed staying here. Highly recommended!"

"The room was almost clean. The bed sheets are old and lots of stains."

"La chambre avec vue sur mer était extraordinaire, les plages magnifiques. L’hôtel est un tout-compris avec buffet. Une grosse partie de la clientèle provient de Russie. Si vous n’avez pas payé pour un tout-compris, et êtes un pauvre petit Québécois, vous sentirez étranger en ces lieux. Les activités sont bilingues, vietnamiens et russes. Je me suis fait plusieurs fois apostropher, car ne portant pas le bracelet, je devais prouver mon appartenance au lieu. Le menu à la carte auquel j’avais droit était pauvre sur le plan des choix. Le personnel ne parlant pas ou très peu anglais n’était pas très coopératif. Donc, pour un voyageur solo comme moi, ce lieu est à éviter!"

"A really lovely chilled place, near to the sand dunes but to the fishing villiage and pineapple beach which is brilliant it was a 10 minute drive. We hired mopeds from the guesthouse and really enjoyed it, the pool is lovely and staff very friendly. I’d definitely stay again, "

"Communication was very poor. All staff spoke very little English and we had a very strange and unprofessional check in process. We were given very little information and the staff at the reception area to our building were only there for a couple of hours first thing in the morning. There were very few food options, and it was either excessively expensive for a buffet or very standard food at a separate restaurant. On our final day, a huge group of school children appeared at the hotel and were extremely loud, creating massive queues for the lifts and the “private beach” was used for some sort of sports day. All the kids then walked in sandy wet clothes around the hotel and in the lifts. We also had issues with having our room cleaned and again found this very difficult to communicate with anyone as they all needed to use a translation tool to communicate. Definitely not what we expected for such a massive hotel, being advertised as a fancy 5 star place. We expected a peaceful and smooth stay, which is the exact opposite of what we got!"