Check in was easy, however we did not get the room we booked (3 single beds and 1 double). When I questioned this I was told the room we had booked had just been given to someone else. We were offered to have an additional room for an extra charge, which we declined. We were then offered another room for free but we had to wait until midnight in case anyone else showed up. Not ideal when you have children. The room we had was extremely hot and the thermostats on the radiators were broken. It was so hot we couldn’t sleep so asked if the heating could be turned off, they had to turn all the heating off in the hotel. In the morning we had showers the bathroom was a little grimey and the shower was either scalding or freezing.
It is extremely close to the airport and the staff were kind and tried to be helpful.
Anne
2024 年 2 月入住 1 晚
8/10 还可以
jeanette
与配偶出行
2023年12月14日
满意:住宿条件和设施,员工和服务
jeanette
2023 年 12 月入住 1 晚
6/10 一般
Lynne
2023年09月26日
Lynne
2023 年 9 月入住 1 晚
8/10 还可以
Wendy
2023年09月13日
满意:清洁度、员工和服务、客房舒适度
Basic accomodation at Gatwick airport with friendl
Basic accomodation at Gatwick airport with friendly service.
Wendy
2023 年 9 月入住 1 晚
4/10 很差
donald
2023年09月10日
满意:员工和服务
不满意:住宿条件和设施
donald
2023 年 9 月入住 1 晚
4/10 很差
Ken
与家人及幼儿出行
2023年09月7日
不满意:住宿条件和设施
Run down alot from pictures on website.
Smoke from smokers at front door entered upper window.
Ken
2023 年 9 月入住 1 晚
4/10 很差
Mariano,London
与配偶出行
2023年07月8日
不满意:清洁度、员工和服务、住宿条件和设施
It is close to the airport but you have to take a bus as you can’t walk to the airport. The property is very noisy and not very private