Terrace/patio

Reviews of Hilton Garden Inn Houston Medical Center, TX

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 493 reviews" "
Rating 8 - Good. 79 out of 493 reviews" "
Rating 6 - Okay. 16 out of 493 reviews" "
Rating 4 - Poor. 8 out of 493 reviews" "
Rating 2 - Terrible. 10 out of 493 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Broussard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel & courteous staff made our graduation stay an amazing one!!
Stayed 3 nights in May 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Gwendolyn, Silsbee

Travelled with family
Liked: Amenities
Great parking; lovely property; close to restaurants and MD Anderson; huge walk in shower; great A/C and water pressure; friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Edie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean, and welcoming. The beds were comfortable and the rooms were spacious. The staff was friendly and very helpful. The food in the restaurant was very good. My only dislike was that you have to pay for parking. The price was cheaper than a lot of other hotels but with the price of the room, parking should have been included. It was not a deal breaker, I would choose to stay here again when I am in the area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Delphia, Baton Rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was AWESOME. I loved everything in it.... comfortable bed and nice bathroom!
Stayed 2 nights in May 2024

10/10 Excellent

Connie

Travelled with partner
CLEAN and just a pleasant stay!
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luis, San Benito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the breakfast buffet
Stayed 1 night in Apr 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love absolutely everything from the moment we checked in the staff was very much upbeat. Thank you. They were always attentive to detail positive always smiling the late night fries from the kitchen are very good shoe string. The kitchen staff was very helpful always smiling upbeat as well and overall a beautiful staff at this location. If you are willing to walk to certain locations, probably around a mile 1.5 miles total there is an excellent Halal ghetto shop one block south and cat corner from the Chevron. Food is amazing and if you go down further, there is aIf you are willing to walk to certain locations, probably around a mile 1.5 miles total there is a excellent Halal ghetto shop one block south and cat corner from the Chevron. Food is amazing and if you go down further, there is a shop sales alcohol very nice election and, the clerk is very helpful. Overall enjoyed my stay in the medical district. Next time I come down to Houston it will be in the medical district and it will be at this Hilton.
Stayed 4 nights in Apr 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities
The only restaurant on this property was closed during the day. It had a limited selection on its menu and was very expensive. A piece of cheesecake was $18!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bea

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

sherry

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect one night stay for me when my husband was in the med center having surgery. The hotel was beautiful, parking was easy and I felt safe. All of the staff i interacted with were super friendly and helpful! Room was very nice, I stayed in a Jr suite. I would for sure recommend this hotel to others!
Stayed 1 night in Apr 2024

10/10 Excellent

Annmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fes like home. This will most definitely be my home away from home whenever i visit Houston.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and very nice rooms. Would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! We wanted a place close to Hermann Park and this was the place to stay at. All was good.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Amenities
Mediocre
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was clean and quiet and met all our needs.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 1 night in Mar 2024

10/10 Excellent

Walter, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and pleasant for checking in. Room was clean. Location was convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Whitney

Stayed 2 nights in Mar 2024

10/10 Excellent

Alexis

Stayed 1 night in Mar 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Franchesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff were amazing!
Stayed 2 nights in Mar 2024

6/10 Okay

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Reina, austin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Stayed 1 night in Mar 2024

6/10 Okay

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We paid extra to park in the onsite parking garage and when we went to leave the next morning our vehicle was one of many that got broken into the night before.
Stayed 1 night in Mar 2024

10/10 Excellent

Meliton

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Expected a lot more as usual from The Hilton franchises but we had half a roll of terrible toilet paper from check in for four people!!, it was loud and crowded since it was rodeo season and we couldn’t find the shuttle to pick us up so had to buy an over priced Uber. Over priced hotel room.
Stayed 1 night in Feb 2024

10/10 Excellent

claudia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, staff is very friendly and knowledgeable. The restaurant is nice. Parking is good too. Love the miniature golf like 2 or 3 holes , and the little fire place area. All in all it was a very pleasant stay and very close to all the medical facilities, as to why I only spend 1 night.
Stayed 1 night in Feb 2024

10/10 Excellent

James Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed, comfortable clean, convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Super clean. Close to Medical Center.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel appears to be fairly new so everything is nice and clean. The room was one of the best we have had for this price. We had a corner suite which included a half bath in addition to the full bath. Really nice for getting ready in the morning. The furniture in the suite was also very comfortable and there was a mini frig and microwave. This is very convenient to MD Anderson which is why we were there. Its not really walkable to anything but that wasn't a concern for our stay. I would most definitely stay again!
Stayed 1 night in Feb 2024

10/10 Excellent

Kristaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone was very nice! Very clean and the bed and pillows were comfy!!
Stayed 3 nights in Feb 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience staying at the Hilton Garden Inn, everyone was kind to me and my toddler and very accommodating. The only reason for the 4 stars rather than 5 is because I got violently ill with food poisoning from the hotel restaurant’s street tacos or the grab and go market melted and refrozen ice cream sandwich.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lenor G.

Business traveller
Liked: Property conditions & facilities
Close to the Museum district, parking right next door. Great breakfast and bar in the hitel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tavon

Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff was nice and the hotel was nice and clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Designated smoking area
Stayed 3 nights in Feb 2024