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Residence Inn Houston Northwest/Willowbrook

3.0 star property
Comfortable hotel, walk to Willowbrook Mall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Residence Inn Houston Northwest/Willowbrook

BBQ/picnic Area
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Free breakfast
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
7311 W Greens Rd, Houston, TX, 77064
  • Popular LocationWillowbrook Mall4 min walk
  • Popular LocationSam Houston Race Park5 min drive
  • Popular LocationVintage Park5 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)19 min drive

Most relevant reviews

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Room options

Suite, 2 Bedrooms, Fireplace

8.1/10 Very good

Highlights

Separate dining area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

10/10 Exceptional

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.6/10 Exceptional

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed (Hearing Accessible)

10/10 Exceptional

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Shower/bath combination
  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.2/10 Wonderful

Highlights

Separate dining area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 456 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Houston

Residence Inn Houston Northwest/Willowbrook is located in Willowbrook, a neighbourhood in Houston, and is in a shopping district and near the airport. Willowbrook Mall and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Hurricane Harbor. Looking to enjoy an event or a game while in town? See what's happening at Aerodrome or Stone Moves Indoor Rock Climbing. Take the opportunity to explore the area for water adventures such as waterskiing and other activities like golfing.

What's nearby

  • Willowbrook Mall - 4 min walk
  • Houston Methodist Willowbrook Hospital - 2 min drive
  • Aerodrome - 3 min drive
  • Sam Houston Race Park - 5 min drive
  • Vintage Park - 5 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 20 min drive

Restaurants

  • McDonald's - 12 min walk
  • Hooters - 15 min walk
  • Starbucks - 11 min walk
  • Buffalo Wild Wings - 8 min walk
  • Chuck E. Cheese's - 17 min walk

About this property

Residence Inn Houston Northwest/Willowbrook

Hotel located in Willowbrook
Close to Willowbrook Mall, Residence Inn Houston Northwest/Willowbrook provides free breakfast, a garden and dry cleaning/laundry services. Enjoy the 24-hour gym, as well as activities such as basketball. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • An outdoor tennis court, self-parking (surcharge) and express check-out
  • Express check-in, free newspapers and luggage storage
  • Barbecues, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 96 rooms boast comforts such as fireplaces and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • Recycling, kitchens and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour fitness centre
  • Basketball
  • Indoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Desk
  • Fireplace
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Houston Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Houston Northwest Willowbrook
Residence Inn by Marriott Houston Willowbrook
Residence Inn Houston Northwest/Willowbrook Hotel
Residence Inn Houston Northwest/Willowbrook Houston
Residence Inn Houston Northwest/Willowbrook Hotel Houston

Frequently asked questions

Does Residence Inn Houston Northwest/Willowbrook have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn Houston Northwest/Willowbrook?

As of 6 Jun 2024, prices found for a 1-night stay for 2 adults at Residence Inn Houston Northwest/Willowbrook on 2 Jul 2024 start from HK$836.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn Houston Northwest/Willowbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn Houston Northwest/Willowbrook?

Self-parking is available for USD 12 per day.

What time is check-in at Residence Inn Houston Northwest/Willowbrook?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Residence Inn Houston Northwest/Willowbrook?

Checkout is at noon.

Where is Residence Inn Houston Northwest/Willowbrook located?

Located in Willowbrook, this hotel is within a 5-minute walk of Mountasia Houston and Willowbrook Mall. Stone Moves Indoor Rock Climbing and Houston Methodist Willowbrook Hospital are also within 2 miles (3 km).

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 512 reviews" "
Rating 8 - Good. 128 out of 512 reviews" "
Rating 6 - Okay. 43 out of 512 reviews" "
Rating 4 - Poor. 24 out of 512 reviews" "
Rating 2 - Terrible. 29 out of 512 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Tyneal

Liked: Cleanliness
Hotel was worn down, not clean, and staff was not sharp.
Stayed 1 night in Apr 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the security cameras in the parking lot. The breakfast was well stocked, clean presentation and offered a balanced meal. Building is a bit older, so not such a clean feel. Overall a nice stay and will likely book here again in the future.
Stayed 2 nights in May 2024

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well maintained. Suites are roomy. However you think you're getting a good value then they charge a parking per night fee and that's ridiculous.
Stayed 2 nights in May 2024

8/10 Good

Rachquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Suites were great layout and very clean. Property was close location to get to highway and also Willowbrook Mall and several eateries are nearby. Only issue was pool was being serviced so not open. Otherwise good location, friendly staff and hot breakfast options in AM.
Stayed 3 nights in Apr 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Apr 2024

2/10 Terrible

bria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what i remember of a residence hotel or any Marriott hotel stays I’ve ever had. For day one all 3 tvs were defective and being as though they were sold out no room changes in a my suite size. WiFi doesn’t work at all!! For a person being in town on business this is terrible. Day 2 maintenance man in and out of the room all day while we were trying to work, WiFi still poor the whole stay. Front desk woman has an attitude for some odd reason as if she paid for this, charged for parking which is ridiculous since there is barely parking spots and what found disturbing was sign that states they are not responsible if my car is broken into or stolen. When asked for a discount on my stay i was told since i booked through Expedia no updates could be made. That’s funny because at check out i was told i could be so which one is it? Kids running through the halls all hours. Behind the beds are trash cleaning crews i guess didn't want to clean. Room couldn’t even be properly serviced by room service because she didnt speak English or could understand us. Never again i will be contacting Expedia about this. Never again could get better at a motel 6. Mind you you get charged a $150 incidental fee after already spending about $500. Never again!!!! Please beware folks!!
Stayed 3 nights in Apr 2024

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and considerate. Room was clean; just a little stuffy. Would def stay at this location again without hesitation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Staff was Amazing and Friendly! Would Definitely Stay Again
Stayed 1 night in Apr 2024

10/10 Excellent

Koisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was immaculately cleaned! We got the 2br suite with the fireplace and what a quiet safe and comfortable space to vacation! Kitchen was stocked! The housekeepers were amazing! Front desk SHE ROCKS SOOOO MUCH SHE WAS HELPFUL CARING AND COMPASSIONATE! Will book again and again and again! The Residence always gets it right!
Stayed 2 nights in Mar 2024