There was one lady that helped with check in that was very kind and stepped in to help everyone because the other two people working the front fought with multiple groups trying to check in
Jackson
2025 年 6 月入住 1 晚
10/10
Oh gosh where do I start? The staff? LOVELY! The property? LOVELY! CLEANLINESS? LOVELY. Absolutely LOVELY! The property manager was amazing I can’t remember her name but my gosh was she amazing at handling business! The lobby attendant was amazing also we stayed for the Beyoncé Cowboy Carter Tour… the amount of time these girls were willing to put in for us to make sure we were safe while attending events around Houston should be illegal! I was very adamant about coming to this property because of the reviews but turned out it was lies. 100% will be coming back here for my next trip to Houston! Thank you girls so much for everything you guys did to make sure we had a great stay and perfect trip!
Kendall
2025 年 6 月入住 2 晚
10/10
Great place
Erica
2025 年 6 月入住 1 晚
4/10
Front desk closed most of the day. Elevator smelled, carpet smells old and needs to be vacummed and steamed.
Laurie
2025 年 6 月入住 2 晚
8/10
Everything was good for a nights stay,
Jst wish they had either a pool or breakfast other than that quiet & clean.
Alyssa
2025 年 6 月入住 1 晚
2/10
Did not even stay here. Just left my room to go somewhere else.
Ava Grayce
2025 年 6 月入住 3 晚
6/10
Booked handicap room but was told it is not booked
Kiran
2025 年 6 月入住 2 晚
2/10
Wouldn’t go back
Adriana
2025 年 6 月入住 4 晚
8/10
Bonnie
2025 年 5 月入住 7 晚
2/10
I was told that I would
Salsawit
2025 年 5 月入住 2 晚
6/10
The front desk staff was terrible and un respectful
Alba
2025 年 5 月入住 2 晚
10/10
Latoria
2025 年 5 月入住 1 晚
10/10
I had no issues and was able to call the 24 hour staff to check in when I got off work
Shara
2025 年 5 月入住 2 晚
8/10
Ashley
2025 年 5 月入住 2 晚
4/10
Marcus
2025 年 4 月入住 7 晚
8/10
Felt very safe. Loved the full kitchen, it felt very homely. I will say I gave it 3 stars because the following morning I seen a baby roach in the bathroom. I absolutely hate roaches. Yuck! Ruined my whole experience!
Latoria
2025 年 5 月入住 1 晚
6/10
No ice machine
LaToshua
2025 年 5 月入住 1 晚
10/10
It was good
melissa
2025 年 5 月入住 2 晚
4/10
The furniture in the rooms is damaged/broken and the staff seems as if they could care less. The chairs look like someone ripped them up on purpose or was smoking and caused a fire in the chair.
Stephaine
2025 年 5 月入住 1 晚
10/10
Staff
Frank
2025 年 5 月入住 1 晚
8/10
Patrick
2025 年 4 月入住 1 晚
10/10
The front desk was very helpful. The room wasn’t the best.
Amelia
2025 年 4 月入住 1 晚
2/10
After checking in i noticed . My room heat was not working called front desk she informed she would send up maintenance. After 45min waiting. I had call back she ssid she would call
Me back . This repeated for 2 more
times never once a phone call back.
I had go doen to front desk then i was told a couldn't get maintenance tell Monday . It was Friday evening . I asked to be move to a another room. She said it was against thier policy.
To have customer to change rooms ask to speak to upper manager then i was told it would be more money to move into another room.
They run this place. Like thier customer are homeless transients. Dont waste your time with this place. Upper management dont give a hoot