"Great hotel. Poorly managed. Yes its a pandemic. Staffing is difficult. However you still have to do the basics. Staff at front desk, staff on the floor during breakfast. Whoever is managing this place needs to be more guest oriented. Has the feel of someone that doesnt care."
"The environment is very comfortable. Staffs are nice and friendly. Except the server in fruit counter in Rock restaurant is having bad service. No smile when he see me in Chinese but the foreigner who is in front of me that the server kept smiling and give the fruit to him in 2 hands. But after he ..."
"The room is tidied twice a day, very clean & neat. Beautiful hotel, beach is next to hotel. One draw back, there’s not enough wall sockets for charging. There is no adapter to lent to visitors."
