2/10 很差
Christina
親子同遊
2024年5月11日
讚好：設施服務
Worst experiene we ever had – noise from the sports field for 15 hours every day
Our time at this parc was incredibly disappointing, overshadowed by relentless noise from the nearby sports field that persisted for a staggering 15 hours each day. Even though we really wanted to enjoy our time in apartment 34 Havik with our two-year-old son, we were always bothered by disruptions.
From 7 am until late at night, the noise of footballs/basketballs bouncing and loud shouting from the sports field filled our home, taking away any chance for us and our toddler to have peace and quiet.
Unfortunately, the staff proved unhelpful and claimed full occupancy, despite several available apartments at the time of our inquiry. Despite our repeated complaints, they failed to follow through on their promise to address the noise issue by sending a colleague to enforce quiet hours late in the evening. This lack of consideration and action from the staff left us feeling ignored and our situation unresolved.
Sadly, we cannot recommend this parc, especially for families with young children who need a quiet place to sleep. We've never stayed in accommodations so close to a noisy sports venue without any efforts to reduce nighttime disturbances.
Our time at Europarcs was the worst we've ever had. We felt completely abandoned, with no effort made to improve our stay. We won't be returning.
Christina
於 2024 年 5 月住了 5 晚