Many pros & many cons. Most of the hotel staff was exceptional - the front door has a few that need retraining, but most were very accommodating.
Room had these issues: toilet water pressure was inadequate, had to use water in trash can to complete the flush. Desk chair had broken arm handle - hotel removed it when I complained that it was dangerous. But they did not replace it. Wardrobe door is too low to floor - it will hurt toes if you’re not conscious of this.
The front desk was extremely pleasant. The restaurant offers a very nice breakfast buffet. Yet we ate elsewhere for other meals.
Our room was on the 9th floor in corner and Sat night music from outdoor bar blasted well past 1am.
Overall it was a “Good” not the “Excellent” that was on Expedia.
Robert
2025 年 7 月入住 5 晚
8/10 还可以
Jeric
2025 年 7 月 12 日
满意:员工和服务,清洁度
Rooftop pool was excellent but the gym is mediocre at best Very much accessible to SM city which is a plus but walking there you have to go through a small area of mini slums with small businesses that looked like without permits to conduct their operations by the road.
Jeric
2025 年 7 月入住 2 晚
10/10 超赞
Kevin
2025 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Kevin
2025 年 6 月入住 1 晚
10/10 超赞
Karen,Jersey City
2025 年 6 月 24 日
满意:清洁度
I have stayed at this place several times, and I always love the overall service.
Karen
2025 年 3 月入住 1 晚
6/10 一般
Jhett,Jackson Heights
2025 年 6 月 17 日
不满意:住宿条件和设施
I like the quiet and fast elevators.
Jhett
2025 年 6 月入住 3 晚
10/10 超赞
Rene
2025 年 6 月 17 日
满意:清洁度、服务设施、住宿条件和设施
friendly staff! Accessible to the mall!
Rene
2025 年 6 月入住 2 晚
10/10 超赞
Manuel
与家人及幼儿出行, 与家人出行
2025 年 6 月 11 日
满意:清洁度
Nice place good costumer service.
Manuel
2025 年 6 月入住 2 晚
10/10 超赞
Manuel
2025 年 6 月 8 日
满意:清洁度
Manuel
2025 年 6 月入住 1 晚
8/10 还可以
PAUL
2025 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
PAUL
2025 年 5 月入住 6 晚
10/10 超赞
Mark
与配偶出行
2025 年 5 月 24 日
满意:服务设施
We stayed at the zuri for 12 nights and every one of those nights were wonderful! Firstly Iloilo is an amazing city full of friendly people, and the staff were no exception. Nothing was too much hassle and full of smiles and happy attitudes. We requested a few things from the front desk and they ladies were super happy to help.
The room was nice, big comfy bed and a great shower and aircon, the pool area gives a fantastic view of the city and has a great bar with cocktails and snacks.
All in all it’s a great place and we had a fab holiday, thanks Zuri!
Mark
2025 年 5 月入住 12 晚
10/10 超赞
Delia
与配偶出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Breakfast buffets is the best.
Delia
2025 年 3 月入住 2 晚
10/10 超赞
Iris
2025 年 5 月 16 日
very good
Iris
2025 年 5 月入住 2 晚
6/10 一般
Sherry Lou Paredes
与家人出行
2025 年 5 月 15 日
.
Sherry Lou Paredes
2025 年 5 月入住 5 晚
10/10 超赞
Imee
与家人出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food.
Imee
2025 年 4 月入住 2 晚
10/10 超赞
Stéphane
2025 年 5 月 2 日
Stéphane
2025 年 4 月入住 3 晚
10/10 超赞
Gregory
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Gregory
2025 年 4 月入住 2 晚
10/10 超赞
Stéphane
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are clean, staff is friendly and breakfast is really good.
Stéphane
2025 年 4 月入住 3 晚
10/10 超赞
Macoy
商务旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice room clo to sm mall
Macoy
2025 年 4 月入住 1 晚
8/10 还可以
Jovy
2025 年 4 月 23 日
满意:员工和服务,清洁度
We like the family room. Very spacious and comfortable
Jovy
2025 年 4 月入住 1 晚
10/10 超赞
Analee
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast food
Analee
2025 年 1 月入住 1 晚
10/10 超赞
Carmela
与家人出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay at the hotel. Staff was wonderful. Food was good.