Istana Hotels

"The staff are very kind and the room is clean and quiet."

"Good hotel. Good value"

"The unit was very clean and spacious, especially for the price paid. It included a living area, kitchen, balcony, and a storeroom. A broom and mop were provided in the storeroom, which made it convenient to clean up whenever needed. There were two queen beds—firm and comfortable. I was also impressed by the cleanliness; even after moving the beds to join them together, the space underneath was spotless. The breakfast venue was about a 2 km drive away. It was large, with two air-conditioned halls. The food was standard, though it would be great if they could include more vegetarian options like noodles or fried rice. Overall, I was really satisfied with my stay."

"Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. "

"Good location for my purposes. "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"The indian staff who is working at restaurant area are very polite and humble.Can give Them 5💫✨️ Only the front deck people never inform me regarding the parking tickets.. I have saman parking for my car..."

"Booked the place for my parents and receive no complaints from them. They said the room is clean and comfortable, it is also near to our relative house hence why I choose this place."