This hotel single-handedly ruined my trip. I would 100% not stay here again.
The hotel advertises king-sized beds, but the largest bed they actually have is a double. When I raised the issue, they put two beds together and tried to convince me that it was one bed until I called them out on it.
The problems didn’t stop there. The power went out, and their generator failed, leaving me unable to shower. I also got stuck in the elevator, which was extremely concerning. Despite being trapped, the staff did not make a serious effort to get me out until I started yelling.
The rooms were poorly insulated, with paper-thin walls that allowed me to hear children yelling until 4 a.m. On top of that, construction work at the hotel started around 7 a.m., making it nearly impossible to get any proper sleep.
Even the shuttle service was poorly handled. I had reserved a shuttle for the morning of my departure, but when I came downstairs, I was told they still had to arrange it and that it could take up to 30 minutes.
To make matters worse, the bathroom was unclean, and the sheets and towels were not properly clean either.
From the misleading room description and unsafe elevator experience to the power outage, noise, construction, poor cleanliness, and disorganized shuttle service, this stay was an absolute disaster. Save yourself the trouble and stay somewhere else.