If you have children
Are sure your not put in ground floor room are to noisy nighttime, due to discotheque we moved rooms which was lot better
Gokmen
於 2024 年 2 月住了 4 晚
6/10 一般
Dr Ramon
2024年1月23日
Dr Ramon
於 2023 年 12 月住了 2 晚
10/10 優異
Hena
2024年1月17日
Hena
於 2024 年 1 月住了 3 晚
6/10 一般
Chandne
親子同遊
2024年1月16日
讚好:整潔度
We did generally enjoy our stay at the beginning the people at the front desk were very friendly and welcoming and throughout our stay they were nice and smiley too. Offered us tea and coffee on arrival. Also offered to move our room because we had a child and it would be noisy downstairs. I think they were repairing the room next to us and working on it because there was rubble on the floor some days we would go to our room. Our room was cleaned daily which was helpful. I didn’t enjoy breakfast as didn’t like the options available but this may be just my personal preference. The staff during breakfast weren’t very friendly and wouldn’t say they were doing their best to be accommodating. The clown they hired though was very nice and good for the children! I think for the amount of days we stayed four it was an ok stay but wouldn’t be able to stay there longer than that. If you are looking for a super modern place this isn’t for you it’s very traditional decoration a lot of gold!
Chandne
於 2024 年 1 月住了 4 晚
10/10 優異
Issam
2024年1月14日
Issam
於 2024 年 1 月住了 4 晚
10/10 優異
Feroze
2024年1月10日
Feroze
於 2024 年 1 月住了 1 晚
2/10 很差
SAMIRA
家人同遊
2024年1月8日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very unprofessional staff . We booked the room with the hammam and paid the full price just so they can tell us that they over booked and the room is not available. On top of that no compensation they downgraded our room with no refund or anything. Very rude behaviour as it’s a favour they giving you .
SAMIRA
2/10 很差
Seddiq
2024年1月3日
Seddiq
於 2023 年 12 月住了 7 晚
10/10 優異
Naresh
家人同遊
2023年12月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Naresh
於 2023 年 12 月住了 7 晚
4/10 欠佳
Mian
家人同遊
2023年12月22日
讚好:住宿狀況
No idea where to start. Stayed here for 10 days. Initially it was welcoming and it took around 30 minutes to get to our room. We were given a small room with a Jacuzzi when we ordered a family suite. We were upgraded the next day however there was still a bed missing. We were given a poor extra bed. in general our stay wasn’t great. After being told the Spa Sauna etc was available upon check in none of it was open during the stay. We would ask the hotel for something and they would take half an hour; and sometimes they never came at all! Even after asking 3 times in a row, room service food was extremely overpriced and mediocre, buffet breakfast and dinner was nice and free. housekeeping only made the beds, in addition to this we couldn’t sleep at night for the last few days as the AC was not working! Only good thing was the Area around the hotel and the general look of the hotel, rooms were not bad also. Staff were friendly however I would definitely advise against staying here unless they seriously improve. 3 star hotel at most, definitely not 5 star as they claim. The reviews are real and I would advise staying elsewhere unless the budget and area is fine for you.