It was my son’s birthday during our visit, and Meryem (Guest Relations) organised a surprise birthday celebration for him. We were having breakfast as normal, and as we were finishing up, we were astonished to hear a loud chanting of "Happy Birthday to you!" coming from behind us. We turned around and saw all the hotel staff walking in a procession, singing and whistling - even the kitchen staff!
They arrived with a birthday cake complete with candles, balloons, and gifts for all the children. My son was so happy and excited, and after the initial shock wore off, he was telling everyone he could about his birthday surprise.
A special thank you to Meryem from Guest Relations for going to all that trouble for my son; you truly made his day.
A huge thank you also to all the staff involved in the birthday procession and for their outstanding service throughout our stay: Jasmine from Guest Relations, who constantly looked after us; Hikmah from Guest Relations, who was also trying to arrange a birthday surprise and gave a lovely birthday card; Zakariya, Mohammed Reza, Aynura, who took such good care of us.
Finally, a special thank you to Yasin and Sezgin, who constantly brought us food and looked after us so well when we had breakfast on the rooftop.
A massive thank you to all the staff, and please forgive me if I have forgotten to mention anyone’s name—everyone here was truly exceptional.