Hilton Hotels Itako hotels

"The room was okay if you don’t plan on staying there very long. One microwave and ice machine for everybody to use, be prepare to wait. The room was cramp, I keep hitting against the walls and I am not a big person. The only benefit was that it was only ten minutes away from the airport if you take the train."

"Excellent location, warm stuff service, efficient management, very good breakfast buffet"

"The rooms are spacious and clean. The The restaurant offers a wonderful buffet for dinner as well as breakfast. Totally worth the money. The hotel shuttle bus to and from the airport is convenient."

"Ok experience. Some front desk staff didn’t look like they enjoyed their job and unfriendly. Uncomfortable lobby sitting areas. "

"Noisy and dirty. Staff members are not very welcoming. The afternoon staff members apparently were too busy chatting among themselves to see to us, and just pointed to the self check-in machine. The location was quite good. Short shuttle trip from the airport. That was all that was good, the rest was terrible. The room was so tiny, we barely could walk around. The washroom was cramped and dark, and the toilet had a bad smell. My wife fell trying to get off the washroom, because there was an odd 10cm elevation at the door entrance/exit. I am tall and muscular, so the lack of space was extra tough on me. The walls were stained and the remote controller for the in-room entertainment was crusty and dirty. The beds were very high and hard. My wife was exhausted after a 16h trip and could not fall asleep, there were crying baby noises all night. The doors are poorly sealed and you can see the light from the corridor, and hear other people in the neighbouring rooms. There were notices everywhere about the elevator being scheduled maintenance and power and water being cut off for inspection. All in the same week. I pity the guests staying there for a longer period than we did."

"I like the buffet breakfast, and secured internet, plus the shuttle service"

" very nice convince "

"Hotel has shuttle to airport and to Aeon Mall, which is nice. It also has laundry facilities on the basement level, which comes in handy for longer stays. In addition, there's a 7-11 (open from 0700 to 2300 daily), which is very convenient. The rooms are comfortable and generally clean; not sure when the last upgrade was, but the hotel could use some remodeling (carpets, furniture, amenities). But staying here is very affordable. The staff are generally very nice and professional."

"The staff were extremely polite which was very nice after a 10 hour flight. The convenience store was perfect for snacks and the shuttle bus made it very easy to commute between the airport and the local Aeon mall. I would definitely stay there again."