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"Can’t say enough good about the staff. This place was such a fun experience. We did three nights and maybe we should have done just two only because of the futons on the floor and we’re not as young as we use to be. Also, if I had one minor suggestion it would be for them to have a means to get coffee on site. I totally get it’s an experience and they have tea but for us coffee drinkers.. we gotta have it! Lol"

"The experience was absolutely great. Food, room and service -- No better words to describe except for the fact that one should experience Komeya on his or her own. I highly recommend this hotel."

"Very good service . Cozy and warm "

"It was nice"

"We enjoyed our stay very much. The room was very clean, spacious and confortable. The Onsen was relaxing and hotel stuffs were friendly. We will certain revisit next time."

"The staff is very good and the onsen part is perfect. But the only thing is the carpet in the room that is full of stain and you can see that it need some update, the curtains are very dusty."

"Boutique hotel, attentive service and thoughtful amenities. Would definitely check out other Hoshino Kai properties in the future."

"It was AMAZING! My friend and I stayed for one night and it was the highlight of our entire trip in Japan. The food was incredible, the staff were extremely nice and helpful and attentive. And of course the onsens were immaculate. Everything was top tier, would highly recommend this for anyone looking for a classic Japanese experience but with modern comforts and breathtaking views!!"

"The staff was really nice. "

"Excellent for dogs and staff were very accomodating. We had an amazing stay!"

"Great location to experience a traditional Japanese Inn and Kaiseki! "

"good"