「Apparently they don't use Expedia and I had to pay more than what was posted and reserved. Then he informs me that the only room he had the heat is broken. Offered to give me a heater...a small one at that.. accepted the offer went in the room....tv doesn't work and the water doesn't work either. And to top things off he required a deposit. I ended up requesting a refund and couldn't get another room elsewhere because the return wasn't immediate」