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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Travelers find a comfortable base in Jackson's shopping district, where a refreshing pool awaits after exploring and a hearty breakfast starts each morning

Choose dates to view prices

SureStay Plus Hotel by Best Western Jackson is in the shopping district, offering a convenient home base. Guests can enjoy free breakfast, WiFi in public areas, a seasonal outdoor pool, and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$432
HK$496 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Rainfall showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Rainfall showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Rainfall showerhead
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Rainfall showerhead
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

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    The price is HK$554
    HK$636 total
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    25 Jan - 26 Jan
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    About the area

    Located in Jackson, SureStay Plus Hotel by Best Western Jackson is in the entertainment district. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
    Map
    1936 Highway 45 Bypass, Jackson, TN, 38305

    What's nearby

    • Casey Jones Village
      3 min walk - 0.3 km
    • Music Highway Crossroads
      3 min walk - 0.3 km
    • Union University
      19 min walk - 1.7 km
    • Old Hickory Mall
      3 min drive - 4.9 km
    • West Tennessee Healthcare Sportsplex
      6 min drive - 9.4 km

    Getting around

    • Memphis International Airport (MEM)
      81 min drive

    Restaurants

    • McDonald's
      2 min walk
    • SONIC Drive In
      19 min walk
    • Snappy Tomato Pizza
      3 min drive
    • Texas Roadhouse
      3 min drive
    • Burger King
      6 min walk

    About this property

    SureStay Plus Hotel by Best Western Jackson

    Hotel in a shopping district
    SureStay Plus Hotel by Best Western Jackson provides amenities, such as a free breakfast buffet and a business centre. Stay connected with free WiFi in public areas.
    You'll also enjoy perks such as:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Free newspapers, a computer station and a front desk safe
    • A TV in reception, smoke-free property and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
    Room features
    All guest rooms at SureStay Plus Hotel by Best Western Jackson feature thoughtful touches, such as air conditioning, as well as amenities, such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
    More conveniences in all rooms include:
    • Pillowtop mattresses and free cots/infant beds
    • Bathrooms with rainfall showers and shower/bath combinations
    • 32-inch flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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    7.0 out of 10, Good, 1,000 reviews
    The price is HK$548
    HK$629 total
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    25 Jan - 26 Jan
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    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
    • Available in some public areas: Free WiFi and wired internet

    Parking and transport

    • Free self parking on site
    • Limited on-site self parking
    • Wheelchair-accessible parking available
    • Onsite parking includes off-street options

    Food and drink

    • Free buffet breakfast available daily 6:00 AM to 9:00 AM

    Things to do

    • Seasonal outdoor pool
    • TV in common areas

    Family friendly

    • In-room cot
    • In-room microwave
    • In-room refrigerator
    • Seasonal outdoor pool

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Safe at front desk
    • Shared microwave
    • Vending machine

    Guest services

    • Housekeeping (daily)

    Business services

    • Business centre
    • Computer station

    Outdoors

    • Pool loungers

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Braille/raised signage
    • Upper floors accessible by stairs only
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided
    • Free cot
    • Pillowtop mattress

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Rainfall showerhead
    • Shampoo
    • Shower/bathtub combination
    • Soap
    • Toilet paper
    • Towels provided

    Entertainment

    • 32-inch flat-screen TV with premium cable channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Air conditioning
    • Connecting rooms available
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    Pets are allowed for an extra charge of USD 20.00 per pet, per night
    Service animals are welcome, and are exempt from fees

    Children and extra beds

    Children are welcome
    Children may not be eligible for complimentary breakfast
    Rollaway/extra beds are not available.
    Free cots are available on request at the property

    Payment types at the property

    Important information

    Optional extras

    • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
    • Pet fee: USD 20.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

    We should mention

    This property does not have any lifts
    The seasonal pool will be open from May to October
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Property is also known as

    Best Western Carriage House Inn Jackson
    Best Western Carriage House Inn
    Best Western Carriage House Jackson
    Best Western Carriage House
    Jackson Best Western
    Best Western Jackson
    SureStay Plus Hotel by Best Western Jackson Hotel
    SureStay Plus Hotel by Best Western Jackson Jackson
    SureStay Plus Hotel by Best Western Jackson Hotel Jackson

    Frequently asked questions

    Does SureStay Plus Hotel by Best Western Jackson have a pool?

    Yes, this property has a seasonal outdoor pool.

    How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

    As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 26 Jan 2026 start from HK$432.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

    Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

    How much is parking at SureStay Plus Hotel by Best Western Jackson?

    Self-parking is free at this property.

    What time is check-in at SureStay Plus Hotel by Best Western Jackson?

    Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

    What time is check-out at SureStay Plus Hotel by Best Western Jackson?

    Checkout is at 11 AM.

    Where is SureStay Plus Hotel by Best Western Jackson located?

    Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 miles (5 km).

    Have a question?

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    Reviews

    SureStay Plus Hotel by Best Western Jackson Reviews

    7.0

    Good

    7.2

    Cleanliness

    7.2

    Location

    8.0

    Staff & service

    6.6

    Property conditions & facilities
    Rating 10 - Excellent. 211 out of 799 reviews
    Rating 8 - Good. 236 out of 799 reviews
    Rating 6 - Okay. 157 out of 799 reviews
    Rating 4 - Poor. 101 out of 799 reviews
    Rating 2 - Terrible. 94 out of 799 reviews

    Reviews

    10/10 Excellent

    Dale

    Liked: Cleanliness, amenities, property conditions & facilities
    A great hotel very clean and in a good location
    Stayed 1 night in Jan 2026

    10/10 Excellent

    Karole

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We’ve stayed here twice. The rooms are clean and updated. The people at the front desk are very friendly and helpful.
    Stayed 1 night in Jan 2026

    10/10 Excellent

    DeAnna

    Liked: Cleanliness, amenities, property conditions & facilities
    The room was clean, the staff was great. He even came to our room to help us with the TV. Perfect for our quick overnight stay.
    Stayed 1 night in Dec 2025

    8/10 Good

    Donald

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Breakfast was good
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Jacqueline

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff was extremely kind and friendly. Room was clean. I would highly recommend staying here.
    Stayed 1 night in Sep 2025

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay!

    We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
    Stayed 1 night in Jul 2025

    10/10 Excellent

    James

    Liked: Cleanliness, staff & service, property conditions & facilities
    Room was clean and quite adequate if you just need a place to sleep. Parking was safe and easy as was check in. Breakfast was continental style and served its purpose for us. A little older motel and it could use some routine care, but a good place and value.
    Stayed 1 night in Sep 2025

    10/10 Excellent

    Robert

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
    Stayed 2 nights in Jun 2025

    10/10 Excellent

    Becky

    Liked: Cleanliness, amenities, property conditions & facilities
    Easy parking great staff
    Stayed 1 night in Jun 2025

    10/10 Excellent

    Kelly

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best stay

    The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
    Stayed 1 night in May 2025

    10/10 Excellent

    Rafael

    Liked: Cleanliness, amenities, property conditions & facilities
    Great friendly staff
    Stayed 1 night in May 2025

    6/10 Okay

    Sheena

    Liked: Staff & service
    Disliked: Cleanliness, amenities, property conditions & facilities
    The staff member who checked me in was friendly and accommodating. However, the area around the hotel seemed sketchy. The bed was comfortable, but I discovered a roach in the coffee maker. While it was sufficient for an overnight stay, I would not choose this place again.
    Stayed 1 night in Sep 2025

    8/10 Good

    Jo

    Liked: Cleanliness, amenities, property conditions & facilities
    The people were great
    Stayed 1 night in Jun 2025

    10/10 Excellent

    Lajoyce

    Liked: Amenities
    It’s always great, always quiet and reasonable staff and even breakfast
    Stayed 2 nights in Apr 2025

    8/10 Good

    Kelly

    Liked: Amenities
    So close to food and other things I needed for my trip. Quiet and felt safe.
    Stayed 1 night in Jun 2025

    8/10 Good

    Desmond

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The room was nice, clean, up to date, & price was reasonable.
    Stayed 2 nights in May 2025

    10/10 Excellent

    Tatjana

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The staff was friendly and the rooms were clean. Beds were comfortable.
    Stayed 1 night in Apr 2025

    10/10 Excellent

    Kassandra

    Liked: Amenities
    Very fast check in and very clean room
    Stayed 1 night in May 2025

    10/10 Excellent

    Dale

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The check in was great
    Stayed 1 night in May 2025

    10/10 Excellent

    Lajoyce

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything is always peaceful and I get plenty of rest and I feel safe here
    Stayed 3 nights in May 2025

    10/10 Excellent

    Qisheng

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Plenty restaurants near by
    Stayed 1 night in Oct 2024

    8/10 Good

    Karina

    Liked: Amenities, property conditions & facilities
    Disliked: Cleanliness
    The trash in my room had not been taken out from the last guest. Other than that it was a good place to stay.
    Stayed 1 night in Jun 2025

    8/10 Good

    Tanya

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff was friendly and helpful.
    Stayed 1 night in Aug 2024

    8/10 Good

    Debbie

    Liked: Cleanliness, staff & service, property conditions & facilities
    Surprised at parking entry rather than internal hallway entry. Limited green space to walk the dog. Bathroom fan very noisy. Staff was extremely and friendly and accommodating. Room was clean.
    Stayed 1 night in Jun 2025

    10/10 Excellent

    Sara

    Liked: Cleanliness, staff & service, property conditions & facilities
    This was our third stay here. Nice place to stay while traveling with pets.
    Stayed 1 night in Dec 2023