2/10 糟糕
Ashley B.
2025 年 11 月 25 日
不满意：清洁度
Avoid this rental if possible. I arrived to find the property in extremely poor, unprepared condition. The unit had clearly not been cleaned before my stay. There were multiple live and dead bugs, stained and dirty linens, a dirty toilet, stopped-up sink, visible grime on the stove, and an overall unpleasant odor throughout the unit. The shower never produced hot water, and the toilet ran nonstop.Several listed amenities were unusable or inaccurate. The TV did not work (no batteries in either remote and no cable/Fire Stick connected), and although the listing advertised Wi-Fi, there was none and I had to purchase my own internet access.The host informed me before arrival that he would be on a cruise, which made him unreachable during the stay. I followed Vrbo’s instructions to message him through the app, but he did not respond until the day after checkout. In that message, he apologized and acknowledged that his cleaners “dropped the ball” and also revealed that the property had been double booked during my stay, meaning it wasn’t prepared for any guest, not just me.I have documented everything with photos and reported it to Vrbo. I hope the host and Vrbo address these issues before the next traveler arrives, because no guest should experience a stay in this condition.
Ashley B.
2025 年 10 月入住 2 晚