兰沙洛特哈努维奥海滩附近酒店

“We absolutely loved our stay here! Everything you need for a short break with the kids or no kids, ”

“Gorgeous hotel, on arrival we had free glass of wine we also were treated to a bottle of wine and chocolate in our room. We also got an unexpected room upgrade for free which was lovely. The pool area was beautiful. Hotel vibe was really really nice. My only comments would be inside the pool there was some green markings from where the water sits. This could be a bit better and the food options on an evening could also be improved but other than that the hotel was beautiful. The location was……

“Ideal location, near to shops, beach and places to eat out if you would like to. Room was always kept clean and the pool areas were always tidy. Overall a great stay!”

“.”

“Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to……

“All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience.”

“Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine……

“Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in……

“Great location. Staff were very welcoming and friendly. Room is spotlessly clean and comfortable. It was ideal for a short stay of 5nts but if I were staying longer I would request a room on first floor as mine was next to the pool and entrance which had no privacy. I was forced to keep the curtains closed in the daytime if I was in the room. I would have preferred to let the natural light in but it was not too great a problem as I was out most days.”

“Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. ”

“Geweldige all inclusive-formule!!! Schoon. Genoeg faciliteiten. Vlakbij het strand en de boulevard. Heerlijke cocktails and milkshakes. Good food at the cactus bar!”

“選擇全包式的話，會很開心的享受每個細節”

“The whole place was great”

“Excellente pension de famille très propre avec du personnel omniprésent. Chambre bien équipée, deux cuisines communes : une au rez-de-chaussée et une à côté de la terrasse ensoleillée et vue mer, toilettes et salle de bain commune toujours très propre et tout cela a deux pas des plages / port et entourée de commerces restaurants MAIS dans une rue très calme où on peut se garer : je recommande !”

“Schlechter Service, Wellnessbereich wurde nie gereinigt- ein Pflaster vor den Stufen zum Pool lag mehr als 10 Tage an der selben Stelle. Essen schlecht , jeder zweite Teller war dreckig. ”

“Servicepersonal sehr kompetent, hilfsbereit und freundlich”

“Yes”