The parking lot was not cleared and the parking stalls were covered in ice making it difficult.
I was also charged for an night I didn't stay even though at check in I was told I could cancel. When I checked out early they refused to refund me. Unfortunately I had to travel 8 hours home and there were winter weather advisories so I felt to be safe I needed to leave early. I was advised to contact the hotel manager, however I called when I was advised she would be working but I was told she wasn't working and she has not returned my calls.