North Charleston Jenkin's Orphanage Hotels

"We drove four hours to check in and had the reservation booked for weeks since we were going to a concert nearby, the front desk informed me at check in that our room was cancelled. We checked in at 630pm and the front desk said the hotel overbooked and our room was cancelled. They had sent me an email at 6pm that day saying the booking was cancelled. I had booked it weeks prior because it was near the venue where I had tickets to a concert. The Aloft front desk did not seem to be sorry about this huge inconvenience and did not offer any help. I had to rebook a hotel in a different location completely and spend almost $400. When I contacted hotel.com they said they could only offer me $25 credit! That is nothing as they should of paid for my last minute booking. DO NOT BOOK YOUR ROOM THINKING IT IS A GUARANTEED THROUGH HOTELS.COM. I WAS TOLD USING A THIRD PARTY IS WHY THEY GIVE UP ROOMS WHEN THEY ARE OVERBOOKED BECAUSE BOOKING THROUGH THE HOTEL DIRECTLY IS YOUR SAFEST OPTION. "

"Entire complex was clean and neat. Staff was very courteous and helpful."

"Know one was at desk to check in for ten minutes when I arrived. Rooms were ok but could use a refresh. Bed was the best part of the stay"

"Check in was a little hard bc it was so busy. The room was fine, the showers weren’t hot by no means. I don’t think the price reflected the stay. I’m not sure I would stay there again "

"Very nice clean hotel. Great location"

"Very clean and comfortable "

"Lovely spot, friendly staff, clean and well-decorated rooms. We enjoyed our stay and would stay here again!"

"The room was not as cool as we would have like it. But over all stay was great. "

"All around nice place to stay"