拉浮堡约翰·泰勒铸钟博物馆附近酒店

“Cosy place with good breakfast”

“The taps for hot and cold water did not work properly. Sometimes it is very hot and sometimes very cold. There was always no one at the reception. Although the workers in the lodge were very helpful, we needed to look for them. We also discovered that the clean towels were left on the floor for changing the dirty ones. In fact, the bedsheets and blankets would not be changed except that you asked them to do so. The beds were too old that they were too soft. I think the cleaners only tidied up……

“.”

“no tooth brush provided we hv booked a twin bed room but only 1 set of towels were provided”

“Great base for Loughborough Uni, lovely village for a walk. The room was spacious and quiet. Breakfast was good but started a bit late on the weekend at 9am. We also ate in the pub and both meals and service was excellent. Easy parking.”

“The staff and main building were excellent; however, I was in courtyard in an annex out of shot of lovely sales picture. It was an accessible needs room (I assume due to hotels.com booking) but no cheaper than direct booking. The tv was on a shelf at ceiling height so difficult to watch unless standing. The tap fell off but luckily slotted back on and worked with care. The room door was an internal stable type door so had no insulation or sound proofing meaning people accessing a storage room……

“Staff were friendly, room was clean. Only issue i had was tiles in shower were a little moldy”

“This is never a 4 star hotel! I was really disappointed, Expedia said breakfast was included but they don’t even serve breakfast. Waited 20 minutes in the morning to check out and no one was in reception. Another lady also checked out and said her room smelled of smoke and didn’t feel safe in the hotel. The lady when checking in was really nice and accommodating but the hotel itself was really poor! I think it’s more of a 2 star hotel and I won’t stay there again. ”

“不適合有大件行李”

“Absolutely awful. No housekeeping despite our requests during our entire stay. We could not even get a hold of staff as no one was at the reception or restaurant. We had to phone the hotel via the general number online and ask to be put through to the hotel chain. Extremely poor cleanliness, there were stains all over the bedsheets, chairs and a strong odour of urine in the room, carpets and bathroom. Filthy toilet, grubby bedroom and all surfaces were full of stains and spillages. The towels……

“Booked a superior room for a visiting business manager Mon-Fri On Weds I was told that his room hadn't been cleaned since he arrived. Shower had to run for upto 10mins before any hot water came through”