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“We checked in at around 6:00 PM. The digital lock was not very sensitive, so some patience was needed before successfully unlocking the door. The apartment has 4 bedrooms and 3 toilets. Towels were provided, but guests need to bring their own toothbrush and toothpaste. The environment and cleanliness were excellent — the space was spacious, neat, and well-maintained. Before checkout, at around 9:00 AM+, we heard someone attempting to open the main door, which was a bit concerning. There is a……

“Nice and clean, and very spacious. Lifts are very slow and with everyone checking out at the same time at 11am, we had to wait more than 15mins for the lift.”

“It was a unique experience having a jacuzzi bath for a getaway”

“Many facilities are damaged”

“Location was good! No telephone in the room to communicate No water at all No cattle to boil water I think no clean system till check out”

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”

“Communication with check in staff is very convenient via WhatsApp and prompt to respond. Instructions to collect keys and locating the designated parking spot are clear. Apartment is clean though the furnishing is spartan; will be more homely if the place is spruced up. The water heater and water pressure in the common bathroom didn’t work for us though; but the bathroom in the master bedroom worked well. Location is very convenient; almost next door to Aeon Mall.”

“Owner was contactable via WhatsApp and was responsive when if need of help. House is very clean and neat, playground, Lego table and arcade to keep the child entertained! Induction cooker available to do some cooking. Thank you! ”

“Pillow was totally flat. Shampoo and Body Wash was not labelled.”

“Communications was good. Instructions clear and precise. Room is at a good high level. Simple and clean. Nice to have a view from the living room - unblocked.”