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普萊森頓喬丹頓好眠套房酒店的評價

2.5 out of 5
普萊森頓喬丹頓好眠套房酒店
1800 Highway 97 E., Jourdanton, TX

評價

8.6

優異

10 分評分，優異；168 則評價中有 92 則" "
8 分評分，不錯；168 則評價中有 46 則" "
6 分評分，一般；168 則評價中有 16 則" "
4 分評分，欠佳；168 則評價中有 6 則" "
2 分評分，很差；168 則評價中有 8 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

2/10 很差

Antonio

讚好：設施服務和住宿狀況
All good 😊
於 2024 年 4 月住了 2 晚

10/10 優異

Lillianna

於 2024 年 4 月住了 1 晚

10/10 優異

Larry

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 1 晚

10/10 優異

Larry

讚好：整潔度、職員與服務和住宿狀況
Liked pretty much everything about my stay. Breakfast was great. Only negative thing if I had to say was housekeeping knocking on my door at 10am when check out was 11am. I did have the do not disturb sign in the door too. When I opened the door what looked like a supervisor said she was checking if I needed anything?? I was checking out that day I didn’t need anything. Maybe if I stayed over but I wasn’t. Overall it was great stay and great value.
於 2024 年 1 月住了 1 晚

10/10 優異

Chris

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great location and clean environment
於 2023 年 12 月住了 2 晚

10/10 優異

Reyna

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Bill

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

4/10 欠佳

Marcus W.

於 2023 年 11 月住了 1 晚

8/10 不錯

Nicholas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Sylvia

讚好：整潔度、職員與服務和住宿狀況
Very clean. Friendly staff. Quiet
於 2023 年 11 月住了 1 晚

8/10 不錯

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place but not sure of the beds being quee size. Breakfast wasn't to bad had i found some. Wasn't even 8 a.m and Breakfast is over at 9 and they had only eggs left bacon was far to over cooked. Biscuits were to hard. I had better Breakfast at this place before and it was far way better.
於 2023 年 10 月住了 2 晚

6/10 一般

Robert (austin)

讚好：職員與服務
不滿：整潔度和住宿狀況
The property is very dated, and the walls are "paper thin." You can hear every door opening and closing. The woman at the front desk was very nice and helpful.
於 2023 年 10 月住了 1 晚

10/10 優異

Hector

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our 1 night. We will return. Thanks.
於 2023 年 9 月住了 1 晚

2/10 很差

James

不滿：整潔度和職員與服務
When I arrived at the hotel I was told by the front end staff that my stay had been cancelled two days prior. Since I booked through Expedia I was not notified of the cancellation due to a over booking error between Choice Hotels and the third party (Expedia). After some frantic searching for an available room, the front end staff member was able to find a room due to a guest not showing up. The front end staff member did escort me up to the room to make sure it was “ready”, and it first glance it seemed ok. Once I settled into the room I noticed the floor had not been vacuumed, there were crumbs on the floor by the bed, an assortment of “debris” under the furniture, a dirty plastic fork on the floor by the bed, and later in the evening I discovered the room had fleas. I did not discover this until hours later around 4 am. I immediately packed up my bags, went down to the front desk and kindly asked to check out, and receive a refund for my stay. The front end staff was very apologetic once I showed proof of the room conditions I had taken with my phone and stated the manager would call me when she got in. I never received a call from the manager, when I tried calling back a few days later regarding the refund of charges, I called the hotel to speak with the manager. I was told she was on the other line, but would call me back. I have still not received a call from the manager, and I am disputing the charge on my cc for that stay.
於 2023 年 4 月住了 3 晚

6/10 一般

Ruben

於 2023 年 4 月住了 2 晚

4/10 欠佳

Brian

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The room was not cleaned very well. Food items were left on top of the desk and the refrigerator had several items, including spilled and spoiled items. The floor was clearly not vacuumed.
於 2023 年 1 月住了 1 晚

2/10 很差

Lizbeth

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：客房舒適度
不滿：住宿狀況
Our room had holes in the walls and doors and our ac unit was so disturbingly loud
於 2023 年 1 月住了 2 晚

8/10 不錯

Juan

家人同遊
讚好：整潔度和職員與服務
於 2022 年 12 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Disappointed customer.
Room was dirty both days. Mud and stains on carpet. Bathroom tub was dirty they left cleaning towels on sink. Walls dirty, room smelled bad need to do better in fixing beds
於 2022 年 11 月住了 2 晚
Alex 於 2022年11月30日的回應
Good afternoon, I would like to thank you for your feedback. It is greatly appreciated and will be taken seriously. On behalf of the staff here, I would like to apologize for your stay not meeting your standards. We will be working on this issue and we do hope you choose to stay with us again in the future.

6/10 一般

真實旅客

商務旅客
讚好：職員與服務和住宿狀況
不滿：整潔度
Not as good as a stay last year.
The sheets on the bed were not clean and had been slept on. There was only 1/4 roll of toilet paper in the bathroom so I had to retrieve a second roll from the front desk.
於 2022 年 10 月住了 2 晚
Desiree L 於 2022年11月16日的回應
We are so sorry your stay did not meet standards! We do however appreciate your feedback and are taking measures to prevent this from happening again. We hope you can give us another chance to make things right.

10/10 優異

Santiago

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth it
Awesome sauce !!!
於 2022 年 10 月住了 4 晚
Desiree L 於 2022年11月16日的回應
Thank you for your feedback! It is greatly appreciated and always welcome!We are glad you enjoyed your stay with us!

10/10 優異

Jeremy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Stay!!
於 2022 年 8 月住了 1 晚
Desiree L 於 2022年11月16日的回應
We are glad you enjoyed your stay with us! Thank you so much for your feedback!

10/10 優異

Rick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Promptness and clean
於 2022 年 7 月住了 1 晚
Desiree L 於 2022年11月16日的回應
Thank you for your positive feedback. It is greatly appreciated! We are glad you enjoyed your stay and hope to see you soon!

8/10 不錯

Guadalupe

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Family trip
We always stay at this motel just this time the floors weren't swept , and the elevator stoped working and I was on the 3rd and with a disability had to use the stairs to check out , they didn't have a time on when the elevator was going to be fixed
於 2022 年 6 月住了 1 晚
Desiree L 於 2022年11月16日的回應
We are so sorry that you had these issues during your stay. We did get someone to come check the elevator as quickly as we could, but we do apologize for the inconvenience. We do hope you decide to stay with us again in the future to make things right.

6/10 一般

ARMANDO

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The room had a less than fresh odor. There was mold all over the shower. The common area was not very clean decided not take advantage of the free breakfast as a result of the lack of overall cleanliness. We asked for room service one day out of our four day stay, they gave us now towels an that was all. Very disappointed overall. Would not stay here again.
於 2022 年 6 月住了 4 晚

10/10 優異

Casandra L. (San Antonio)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer Service was excelant. Breakfast was hot and very good.
於 2022 年 4 月住了 3 晚
Desiree L 於 2022年11月16日的回應
Thank you for your positive feedback, it is always appreciated.

10/10 優異

Gene

於 2022 年 4 月住了 1 晚
Desiree L 於 2022年11月16日的回應
Thank you for your feedback!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Easter 🐇
The trip was good just some of the service at the desk was bad , whent to the front desk to ask question on why were we double charged and the morning girl refused to answer any question she refuse to look at my phone showing the charges all she kept saying was she didn't know why it happened, she didn't look it up on the computer then she hands me a printout on the charges she did on my card which she didnt explain except it was charges for Saturday which I didnt get an explanation on it , next time I will pay with cash
於 2022 年 4 月住了 2 晚

8/10 不錯

Jonathan

家人同遊
讚好：客房舒適度
於 2022 年 4 月住了 1 晚

10/10 優異

Melissa

家人同遊
於 2021 年 11 月住了 1 晚

6/10 一般

faith

親子同遊
不滿：整潔度和住宿狀況
Our room was dirty, the toilet had urine on seat, used soap in the shower. There was crumbs on the carpet, the ac didnt work and found a wire cord sitting on the chair of the desk that we found unsafe for our children.
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯

Sachin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a good hotel. Nice, clean and comfortable.
於 2021 年 8 月住了 2 晚

6/10 一般

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
We arrived late and were given a room that seemed dirty but really was just worn out. The air conditioner was making a noise I can only describe as sounding like an old fashioned alarm clock. The toilet seemed dirty but as we later found out it was just sediment in the water from the whole property having their water shut off earlier that day. A simple heads up about the water when we checked in would have avoided us thinking the toilet was dirty. We were offered a different room since I wouldn't be able to sleep with the clanking air conditioner and were upgraded to a suite. The suite was nicer since it didn't seem to be as worn out/ used as much probably due to the higher price of that type of room. My only complaints about that room were that the AC didn't seem to take the humidity out so it was damp all the time which is probably why there were mold issues in the bathroom. We also heard a vacuum at 11pm in the hall and adjacent room that would have woken is up if we had been asleep. The staff needs to wear uniforms or at least matching Tshirts because the whole time we were there we couldn't tell who was staff and who was a guest. All this to say we will probably stay elsewhere next time.
於 2021 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
quiet room had some minor flaws and not as clean as it should have been
於 2021 年 7 月住了 4 晚

2/10 很差

真實旅客

親子同遊
不滿：整潔度、設施服務和住宿狀況
Would like our money back. For anyone in the future PLEASE do not stay here!!!! The place was infested with roaches, we saw 6 in less than the 12 hours we were there. It was absolutely disgusting and the pictures do NOT accurately show what the rooms look like. Terribly beat up!!
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
All was a great weekend stay and the housekeepers were nice and very pleasant greeting in the hall way.
於 2021 年 6 月住了 2 晚
Alex Patel, General Manager 於 2021年7月3日的回應
Thank you for the feedback . We appreciate your business and hope to welcome you back very soon.

6/10 一般

Sandra

多人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
Could have been better
No shower curtain and little hot water. Promised breakfast was muffins, OJ, and coffee. Otherwise clean and comfortable
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

於 2021 年 4 月住了 1 晚
Alex Patel, General Manager 於 2021年5月31日的回應
Thank you so much for staying with us! We're glad you enjoyed your time here and we look forward to seeing you again.

10/10 優異

Jose

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 4 晚
Alex Patel, General Manager 於 2021年5月31日的回應
Thank you for staying with us!

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務和設施服務
Carpets are getting worn out. Toilet paper rack was barely hanging on. Seems this has turned into somewhat of and oil field worker place to stay. We stayed Friday and Saturday night. Friday night we had to call the front desk because they were having a party in the room next to us. The shower was decent and the bed was comfortable and it was quite a bit cheaper than the La Quinta down the street.
於 2021 年 4 月住了 2 晚
Alex Patel, General Manager 於 2021年5月31日的回應
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 不錯

Louise

讚好：職員與服務和客房舒適度
Good Stay
Staff were friendly and accommodating. Overall a good experience. However, the carpets need a good clean. Outside our room door it looked like there had been a large spill or animal sacrifice! Haha! Really though the carpets are in dire need of cleaning both in the rooms and hallways.
於 2021 年 4 月住了 1 晚
Alex Patel, General Manager 於 2021年5月31日的回應
Thank you for staying with us! We're glad you enjoyed your overall stay and hope that you choose us again the next time you're in town.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
glass door shower instead of the usual small tub, very comfortable bed.
於 2021 年 4 月住了 1 晚
Alex Patel, General Manager 於 2021年5月31日的回應
We're so glad you enjoyed you visit with us, particularly the bathroom amenities. We hope you join us again the next time you're passing through!

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務和設施服務
Great costumer service. We weren't happy with the room we first got because it was a little dirty, once we talked to the person at the front desk she moved us to a different one and made sure that it was spotless
於 2021 年 3 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable Bed
Such comfortable beds that I wanted to sleep late every morning. Helpful and courteous staff. Convenient location.
於 2021 年 3 月住了 3 晚

2/10 很差

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 2 月住了 1 晚

10/10 優異

Callie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚

8/10 不錯

Omar

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 3 晚