Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our recent stay at a Chase’n Rainbows property was unimpressive. We’ve stayed at Chase’n Rainbows properties several times in the past and always had a good experience. This condo, however, was questionable from the start.- The lock to the front and back doors need replacement. The front lock barely works at all, was very difficult to lock from either the inside or outside and provided no actual security. The back door cylinder lock was unusable, limiting us to the sliding door latch. - The dining chair seats were unusable. Only one had a plywood support under the cushion, which meant the rest of the seats were four-legged sinkholes.- The air conditioner was tucked behind the large, filthy, ridiculously wired “entertainment center” – which meant none of the air from this 1980-vintage unit made it out of the corner. I moved the “entertainment center” and jerry-rigged a fan to give the air a fighting chance of making it anywhere in the condo (getting cool air to the bedroom was a lost cause).- There was no parking form in our room as promised in our welcome email, and we received a “warning” for not having one on our windshield. I called the office and was told one would be delivered to us right away. Four hours later I called back and was told it would probably not be delivered that day, but maybe the next? I hand-wrote a note and placed it on my windshield. - The room was dirty. Under normal circumstances, I would have ignored the dirty dishes, the ants, and the fact that the coffee machine had not been emptied of coffee grounds from the last resident. But we paid a $200 cleaning fee. That means with a four-day stay, Chase’n Rainbows is making cleaning fee revenue around $1,400 a month. I expect something a little more sanitary than dirty dishes and an unemptied coffee machine. I WOULD LIKE A REFUND OF THE CLEANING FEE.All around, this was the least i