Beautiful views, great location and I really don’t like complaining unless I believe it might help. We have been coming since the 90’s and have always enjoyed the quality units at the Whaler. We were very excited to have a great view of Black Rock, and the island of Molokai.
After arrival, the checkin was less than great and no fault to the Whaler as they had no record of our reservation. After several calls to the unit’s property manager we were able to clear up the error (a bit stressful after going through so many hoops just to arrive on the island only to hear you paid accommodations were not in their records).
We were eager following the check in problem to find the unit dirty with counters and glass tables sticky and sliding glass doors very dirty (one would think this at least would have been cleaned to show off their views of the ocean).
To make things odder, they had access panels to the drop down ceilings that were all pushed aside! After turning on the kitchen lights and seeing them steadily flicker my assumption was someone was attempting to troubleshoot the electrical problem. The bathroom next to the entry door also had the access panel open. To make things worse the bathtub was dirty with soap scum and kept backing up making taking a shower a near impossible endeavor (recognize why it was dirty because of poor drainage; however, it should have been spotless). To top this bathroom off, the toilet in this room kept running/draining and when it stopped draining it would emitted a high pitch siren noise (day and night) that would only stop if you flushed the toilet.
The bedroom was nice but there were clothes left in the dresser. The master bathroom is beautiful and aside from having its drop down ceiling access panel opened too it was nice.
Hopefully the owner takes action for the next vacationer, ensures the property is cleaner and has its minor problems corrected than what we experienced.