Search Apartments in Kakeyu Hot Springs

"Great staff! Friendly and very helpful. Food (in the restaurant) was awesome! The “Western” style dinner in particular … i know you’re in Japan, but the chef is great… ya gotta try while you’re there. Castle is nice. Not a lot to do in Matsumoto, but walkable. Location of Hotel is good (bread place around the corner and castle is vey close). Note: the hotel itself is not new, but it is clean."

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Perfect location to visit the castle and a wonderful view of it from our room. Clean, large and well kept room, with a very useful laundry machine in our room. Perfect for a long trip when you need a refresh."

"Excellent. The room was tiny (as expected for Japan) but the hotel was clean, bright and modern. Breakfast was good."

"Everything we needed"

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "