Exterior

Reviews of Tokyu Stay Kanazawa

3 out of 5
Tokyu Stay Kanazawa
4-50 Minamicho, Kanazawa, Ishikawa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 225 reviews" "
Rating 8 - Good. 48 out of 225 reviews" "
Rating 6 - Okay. 8 out of 225 reviews" "
Rating 4 - Poor. 3 out of 225 reviews" "
Rating 2 - Terrible. 5 out of 225 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, in an excellent location, walkable to many local highlights. The residential rooms were fantastically equipped with a washing machine/dryer and a trouser press which was very convenient. Very good layout to the room. Staff were sadly not able to help us make dining reservations though, which was a bit of a disappointment (most other hotels in Japan have been more than happy to assist).
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well placed for eating and shopping. The location is about 25 minutes walk from the station which is the only negative for non walkers
Stayed 3 nights in May 2024

10/10 Excellent

Stefan

Stayed 2 nights in May 2024
Response from Tokyu Stay Kanazawa all staff on 14 May 2024
Thank you very much for using Tokyu Stay Kanazawa.Also, we are very happy to receive your warm evaluation and comments.We will continue to work hard to provide better service.We look forward to your next visit.

10/10 Excellent

Konara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service..
Stayed 1 night in Apr 2024
Response from Tokyu Stay Kanazawa All the front staff on 29 Apr 2024
Thank you very much for using Tokyu Stay Kanazawa.Also, we are very happy to receive your warm evaluation and comments.We will continue to work hard to provide better service.We look forward to your next visit.

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Very ordinary low frills hotel. Lots of tour buses stay here. Did not manage breakfast facility well. Had to wait 1/2 hour for paid breakfast. Will stay elsewhere next time
Stayed 4 nights in Apr 2024
Response from Tokyu Stay Kanazawa  Front Desk Staff on 25 Apr 2024
Thank you very much for using Tokyu Stay Kanazawa.We apologize for any inconvenience caused to our customers.We take your feedback seriously and will continue to make improvements.Thank you for your valuable feedback.We will also consider ways to improve the breakfast.Thank you for staying with us. Thank you again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tokyu Stay Kanazawa All the front staff on 12 Apr 2024
Thank you very much for staying at Tokyu Stay Kanazawa.Thank you very much for your review.All of our staff are looking forward to welcoming you back again.

10/10 Excellent

Monika

Liked: Amenities
Spacious room with microwave, fridge and washer/dryer. Excellent location near gardens. Helpful staff. Very good value. Highly recommend
Stayed 1 night in Apr 2024
Response from Tokyu Stay Kanazawa store staff on 11 Apr 2024
Thank you very much for using Tokyu Stay Kanazawa.Thank you again for taking the time to post your review.All guest rooms at our hotel are equipped with a microwave and washer/dryer.We have received patronage from our customers on a daily basis.Sightseeing spots such as Kenrokuen and Kanazawa Castle are also within walking distance.We look forward to seeing you again when you come to Kanazawa.Tokyu Stay Kanazawa store staff

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a spacious clean room. The staff was great and the in room microwave and washer/dryer were so convenient. Would definitely stay here again
Stayed 3 nights in Apr 2024
Response from Tokyu Stay Kanazawa all staff on 6 Apr 2024
Thank you very much for staying at Tokyu Stay Kanazawa.We are glad to hear that you enjoyed your stay with us and enjoyed your stay.The in-room microwave oven and washing/drying machine are very convenient and are popular with many guests.We would be happy if you could use our hotel again.Thank you once again for taking the time to write a review.

10/10 Excellent

Archana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from kanazawa station via public transportation, walking distance to Omichi markt, very close to Kanazawa castle park and Oyama Shrine
Stayed 2 nights in Mar 2024
Response from Tokyu Stay Kanazawa All front staff on 28 Mar 2024
Thank you for staying at Tokyu Stay Kanazawa this time.Also, thank you for your review.We are very happy to hear that you had a comfortable stay.We are looking forward to seeing you again.

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with washing machine. You can also leave your luggage at the lobby for the day you checkout.
Stayed 1 night in Mar 2024
Response from Tokyu Stay Kanazawa  Front Desk Staff on 18 Mar 2024
Thank you very much for staying at Tokyu Stay Kanazawa.We hope you had a pleasant stay with us during your stay.Tokyu Stay is a hotel that features washers and dryers in all guest rooms. Our rooms are also more spacious than those of general business hotels, making it easier for you to spend your stay even if you have a lot of luggage.Although the hotel is a little far from Kanazawa Station, it is convenient for sightseeing as it is close to Oyama Shrine and Kenrokuen Garden. You can leave your luggage at the front desk before check-in and after check-out, so it will be easy for you to go sightseeing.We hope you will stay at our hotel again when you visit Kanazawa.Thank you very much for your stay.

10/10 Excellent

Khan Wee Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tokyu Stay Kanazawa  Front Desk Staff on 17 Jan 2024
Thank you very much for staying at Tokyu Stay Kanazawa.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We hope you had a comfortable stay with us during your stay.We hope you will have another opportunity to visit our hotel again.Thank you very much for your kind attention.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from tokyu stay kanazawa on 28 Dec 2023
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Kanazawa Tokyo Stay
Pleasantly surprised. Well presented hotel, friendly staff, cute cafe onsite. Around 20min walk from Kanazawa station. Has everything you need in the room including washer/dryer, mini fridge, pants press. Good value accommodation. Only minus is the cleaning could be a little more detailed, hair from previous guests found on bedside table and bathroom floor.
Stayed 2 nights in Dec 2023
Response from tokyu stay kanazawa on 22 Dec 2023
Thank you for staying with us. We are very happy to hear your kind words about our facilities. Regarding cleaning, there will be no daily cleaning, but only changing towels and collecting trash during the 6-night stay. Also, I apologize for the hair issue. I will take care of the content of this kind of thing in the future.We look forward to seeing you again. Tokyu Stay Kanazawa staff

10/10 Excellent

Karla

Stayed 2 nights in Nov 2023
Response from 東急ステイ金沢 フロントスタッフ一同 on 12 Dec 2023
この度は東急ステイ金沢にご宿泊いただきありがとうございました。ご滞在中でご不便な事などなかったでしょうか。また、金沢へお越しの際には是非ご利用をいただければ幸いでございます。

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Tokyu Stay Kanazawa All the staff on 21 Nov 2023
Thank you very much for your stay with us.We are very glad to read you stayed comfortable and safely.If you have further opportunity, we would like to meet you again.

10/10 Excellent

Constante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tokyu Stay Kanazawa Front desk staff on 16 Nov 2023
Thank you very much for using Tokyu Stay Kanazawa.Also, we are very happy to receive your warm evaluation and comments.We will continue to work hard to provide better service.We look forward to your next visit.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great location
Stayed 1 night in Nov 2023
Response from Tokyu stay Kanazawa All staff. on 15 Nov 2023
Thank you very much for using Tokyu Stay Kanazawa.Also, we are very happy to receive your warm evaluation and comments.We will continue to work hard to provide better service.We look forward to your next visit.

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Tokyu stay kanazawa reception on 5 Nov 2023
Thank you very much for staying at Tokyu Stay Kanazawa. I would like to thank you again for taking your valuable time to post. I'm glad that you were satisfied with your stay. If you ever come to Kanazawa again, please use our hotel. From all the staff

10/10 Excellent

Ka Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With microwave and washing machine
Stayed 2 nights in Nov 2023
Response from Tokyu Stay Kanazawa Guest Service on 4 Nov 2023
Thank you very much for staying with us this time.All rooms at our hotel are equipped with microwave and drum-type washing machines.I'm glad that you had a comfortable stay.We look forward to welcoming you back again.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Kanazawa
Hotel very modern and clean, friendly staff and pleasant breakfast.
Stayed 3 nights in Oct 2023
Response from Tokyu Stay Kanazawa front staff on 2 Nov 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your compliments regarding our rooms and staff. Also, thank you very much for your valuable feedback regarding the breakfast. All of our staff will continue to strive to provide better service, so we hope that you will use our hotel again. Thank you for the place busy.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay.
I love staying here. Room was nice and clean. Very convenient location to walk to Omicho Market, Kanazawa Castle and Kenroku Garden. I would stay here again on my next visit to Kanazawa.
Stayed 1 night in Oct 2023
Response from Tokyu Stay Kanazawa  front staff on 28 Oct 2023
Thank you for staying at Tokyu Stay Kanazawa. We are glad that you were satisfied with your stay.Please be sure to use us the next time you come to Kanazawa. We look forward to seeing you again.

10/10 Excellent

Kyle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Front desk had basic to “very good” English speaking. Room was clean, bed and linens were better than expected at price point. Location was walkable to castle, gardens, market and department stores.
Stayed 2 nights in Oct 2023
Response from Tokyu Stay Kanazawa front desk staff on 24 Oct 2023
Thank you for staying at Tokyu Stay Kanazawa this time.Also, thank you for your review.We are very happy to hear that you had a comfortable stay.We greatly appreciate your compliments on our staff.We will continue to strive to improve our service, as it is a source of daily inspiration.We are looking forward to seeing you again.

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to major attractions and bus stop is across the road if needed. It has a washing machine and microwave in your room which is very convenient. You can get an iron from the front desk if needed. The bed was very comfortable. Plenty of power outlets. We were at the front of the hotel so there was some road noise but the road was not too busy and there are lots of hybrid and electric cars. The hotel is modern and very clean with a breakfast that caters to western and Japanese tastes.
Stayed 2 nights in Oct 2023
Response from Tokyu Stay Kanazawa Staff on 23 Oct 2023
Thank you very much for staying at our hotel. Thank you for your compliments regarding the hotel's facilities and staff. All guest rooms at our hotel are equipped with a microwave washer/dryer. We apologize for any inconvenience caused by the noise during your stay. We will use the opinions we receive from our customers to improve our services in the future. If you come to Kanazawa again, please use Tokyu Stay Kanazawa.

6/10 Okay

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bit expensive at $300 for one night. No English tv
Stayed 1 night in Oct 2023
Response from Tokyu Stay Kanazawa  front staff on 18 Oct 2023
Thank you for staying at our hotel.We apologize for the inadequacy of our hotel's facilities.Based on your words, we will discuss this with the hotel and the company as a whole and strive to create a better solution.

10/10 Excellent

hang yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks new and clean. It is surprised that the room is equipped with washing machine.
Stayed 3 nights in Sep 2023
Response from Tokyu stay kanazawa reception on 16 Sept 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation.

4/10 Poor

ERDENEBULGAN

Disliked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Tokyu stay kanazawa reception on 27 Aug 2023
Thank you for using our hotel this time. Also, thank you very much for your opinion.. If you have another chance, please use Tokyu Stay Kanazawa.

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a quiet neighbourhood.
Stayed 3 nights in Jul 2023
Response from TokyuStay Kanazawa staff. on 29 Jul 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation.

2/10 Terrible

Koshiki

Stayed 2 nights in Jul 2023
Response from 東急ステイ金沢 フロントスタッフ一同 on 12 Aug 2023
この度は東急ステイ金沢にご宿泊いただき誠にありがとうございます。またご機会がござましたらぜひ東急ステイ金沢をご利用いただけますと幸いです。またお会いできますことを楽しみにしております。

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean. Staff were not friendly. There is no water provided in room only vending machine on first floor. And no water fountain anywhere in hotel. This would have increased rating. Room including bathroom was very small. We had a double bed room.
Stayed 1 night in Jul 2023
Response from Tokyu Stay Kanazawa staff. on 17 Jul 2023
Thank you for using Tokyu Stay Kanazawa this time.Also, thank you for posting.At our hotel, vending machines are located in the lobby on the 1st floor.We will do our best to improve our customer service.Thank you for using this time.Tokyu Stay KanazawaTokyu Stay Kanazawa staff.

10/10 Excellent

Xiang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to major tourist attractions.
Stayed 2 nights in Jun 2023
Response from All the staff at the front desk of Tokyu Stay Kana on 13 Jun 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near bus line, easy to access top sites, shopping, dining. Breakfast was good - nice selection. Room was average size for Japan (small on US standards, but we're used to travel). Disappointed they wouldn't help us make dining reservations where a call was needed and no option to use hotel phone.
Stayed 1 night in May 2023
Response from Tokyu stay kanazawa reception on 9 Jun 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation. All the staff at the front desk of Tokyu Stay Kanazawa

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation was excellent. Great location. We walked everywhere. Having access to microwave and washer/dryer machine was great. Good value. Would definitely recommend.
Stayed 3 nights in May 2023
Response from Tokyu Stay Kanazawa staff. on 2 Jun 2023
Thank you for using our hotel this time. Also, thank you very much for your opinion. We are very happy that you were satisfied with the facilities and location of our hotel. thank you.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room. Great amenities. Good Wi-Fi connections.
Stayed 3 nights in May 2023
Response from Tokyu Stay Kanazawa staff. on 2 Jun 2023
Thank you for using our hotel this time. Also, thank you very much for your opinion. I am very happy that you had a comfortable stay. If you have another chance, please use Tokyu Stay Kanazawa.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Tokyu stay kanazawa reception on 22 May 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation. All the staff at the front desk of Tokyu Stay Kanazawa

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location for sightseeing
Stayed 2 nights in May 2023
Response from Tokyu stay kanazawa reception on 17 May 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation. All the staff at the front desk of Tokyu Stay Kanazawa

10/10 Excellent

Yi Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean!
Stayed 3 nights in Apr 2023
Response from Tokyu stay kanazawa reception on 2 May 2023
Thank you very much for staying at Tokyu Stay Kanazawa. Our hotel has a washer and dryer in all guest rooms. I think that the fact that you can do laundry in your room is a good point that is different from other hotels. We look forward to your continued patronage of Tokyu Stay. Thank you very much for posting your review. Tokyu Stay Kanazawa front desk staff

10/10 Excellent

Vivian

Stayed 2 nights in Apr 2023
Response from Tokyu stay kanazawa reception on 14 May 2023
Thank you very much for staying at Tokyu Stay Kanazawa. We would like to thank you again for your kind words. We are very happy to hear that you had a comfortable stay with us. We sincerely look forward to your next reservation. All the staff at the front desk of Tokyu Stay Kanazawa

8/10 Good

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night. Clean and well located to main attractions. Excellent staff and had a washing machine i my room :) a bit of a walk from the station but would recommend it anyways.
Stayed 1 night in Apr 2023
Response from Tokyu Stay Kanazawa front desk staff on 18 Apr 2023
Thank you very much for staying at our hotel this time.Also, thank you for posting your review.We are very happy to hear your compliments about our staff and hotel.Our hotel has a washer and dryer in all guest rooms. You can wash your clothes in your room, which is very popular with our customers.Although it is away from Kanazawa Station, it is convenient for sightseeing because it is close to Kenrokuen and Omicho Market.Also, when you come to Kanazawa, please use our hotel.Thank you very much for this time.

10/10 Excellent

Gaetana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute of our stay. The hotel is stylish and very well-kept, the rooms are tastefully furnished and beds are super comfortable.
Stayed 2 nights in Apr 2023
Response from Tokyu Stay Kanazawa  front staff on 17 Apr 2023
Thank you very much for staying at Tokyu Stay Kanazawa.Thank you again for posting your review.Thank you very much for your compliments.If you come to Kanazawa again, please come to our hotel.Thank you for this time.

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, tranquille, accueillant et propre. Chambre confortable avec plusieurs commodités. Près des attractions à faire.
Stayed 2 nights in Mar 2023
Response from 東急ステイ金沢 スタッフ一同 on 1 Apr 2023
Merci d'avoir séjourné au Tokyu Stay Kanazawa cette fois-ci.Merci d'avoir posté votre avis.Je suis honoré que vous ayez passé un séjour confortable.Nous sommes impatients de vous revoir.

10/10 Excellent

Luo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and safe hotel with lots of amenities..
Stayed 1 night in Mar 2023
Response from 東急ステイ金沢 スタッフ一同 on 30 Mar 2023
Thank you for using Tokyustay Kanazawa this time.Thank you for your kind words.We will continue to strive to improve our services.We are looking forward to seeing you again.

6/10 Okay

Anton

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2023
Response from Tokyu Stay Kanazawa All front staff on 26 Mar 2023
Thank you for staying at Tokyu Stay Kanazawa this time. Also, thank you for your review. We are very happy to hear that you had a comfortable stay. We are looking forward to seeing you again.

6/10 Okay

roy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, affordable. Good breakfast. Located reasonably close to train station. You’re a bit on your own as front desk service is not so great. Will not call a taxi or restaurant for reservations.
Stayed 2 nights in Mar 2023
Response from Tokyu stay kanazawa reception on 21 Mar 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.First of all.We apologize for any inconvenience.Based on the opinion received this time, we will reform and continue to aim for better service improvement.Also,we are very happy to see how comfortable you have been. If you use the hotel again, we are glad.Thank youBest regardsTokyu stay kanazawa

10/10 Excellent

CIHAN EROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and clean. Spacious room and comfortable bed. Friendly and helpful staff. Highly recommend!
Stayed 2 nights in Mar 2023
Response from Tokyu Stay Kanazawa  receptionist on 11 Mar 2023
Thank you for staying at Tokyu Stay Kanazawa this time.We are happy to hear that you had a comfortable stay.We look forward to your continued patronage of Tokyu Stay.

8/10 Good

Paddy

Stayed 4 nights in Feb 2023
Response from Tokyu Stay Kanazawa All the staff on 24 Feb 2023
Thank you for staying at Tokyu Stay Kanazawa this time.Also, thank you again for taking the time to post this while you are busy.I am very happy that you were satisfied during your stay.Please use it if you have another chance when you come to Kanazawa.We are looking forward to seeing you from all the staff.

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and spacious room. We only stayed one night but there were lots of amenities. Around 20mins walk from Kanazawa station, or a ~10min bus ride that stops just across the road. Definitely enjoyed our stayed and would book again!
Stayed 1 night in Dec 2022
Response from 東急ステイ金沢 フロントスタッフ一同 on 5 Jan 2023
Thank you for using a Tokyu stay Kanazawa. We would also like to thank you for your feedback. We are very happy to see how comfortable you have been. We will do our best to provide you with more hospitality when you visit our store next time. Thank you. Best regards.

8/10 Good

Tsuneo

Stayed 2 nights in Dec 2022
Response from 東急ステイ金沢 スタッフ一同 on 16 Dec 2022
この度は東急ステイ金沢にご宿泊頂き誠にありがとうございました。また、お忙しい中ご投稿頂き重ねてお礼申し上げます。ご滞在中はご満足いただけましたようでとても嬉しく存じます。またのご利用を心よりお待ち申し上げております。東急ステイ金沢フロントスタッフ一同

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness is excellent but the breakfast buffet needs improvement. The food choices for the menu isn't pleasing. Otherwise, hotel, the room and staff are excellent.
Stayed 3 nights in Nov 2022
Response from 東急ステイ金沢 スタッフ一同 on 1 Dec 2022
Thank you very much for using Tokyu Stay Kanazawa this time.Also, thank you again for taking the time to post this while you are busy.Thank you for your feedback regarding the breakfast.We will make use of it as a valuable opinion in the future.We are looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Kanazawa
This hotel is very centrally located for exploring Kanazawa. The room was spacious, the beds comfortable, and everyone very clean and tidy. The front desk staff were friendly and helpful. Would happily stay again and recommend.
Stayed 2 nights in Dec 2021

10/10 Excellent

Keiko, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and located near attractions, many restaurants.
Stayed 2 nights in Oct 2021
Response from Tokyu stay Kanazawa All front staff on 20 Oct 2021
Thank you very much for your stay with us. We are very happy to read your comment. Someday we look forward to seeing you again .