Houston Katy Mills Mall Hotels

"The lady at front desk was pre occupied then she gave us a room that was already occupied had to go back downstairs she ask if I was 3 different customers name until I told her my name "

"I don’t like writing bad reviews. I vowed to never stay at aloft Katy mills again. But I did because I needed to be in the area. Stained carpet , table had some hard stuff on it. Ok I just wanted to sleep. The pillow cases had stains. Which is why I travel with my own pillow cases. I forgot to grab my pillow case Aloft is just a name luxurious is a feeling. You won’t get both but you will pay a premium "

"Good Hotedl. I will recommend any body to stay there."

"Clean room Great location "

"This was a good stay. Nice location. The only complaint I had is from the people above me which I didn’t think you could hear in a hotel, however, I did. Other than that it was a good stay. "

"Nice room, great place to stay with dogs"

"Good location, nice rooms, shopping nearby"

"Super clean and large room - King Bed and pull out sofa. The AC was super cold and the shower had plenty of hot water !! Quiet at night and gym was clean in the am. The breakfast was enough to get by - only thing was the “ no food from buffet to the room” rule or be charged …… wanted to watch tv and eat. Definitely would go again though ."

"Terrible experience all the way around. The approval and check-in process through the Landing app was time-consuming and frustrating. Once my account was confirmed, it completely disappeared. We had no way of knowing who to contact. After that, communication was poor, manager nonresponsive, and the unit was not stocked with any necessities for our two night stay, like toilet paper (c’mon!), trashcan liners, soap, shampoo. The water in the kitchen was shutoff, there was a moist bathmat, a toy hairdryer that wouldn’t dry, and on and on. We checked out first thing the next morning. This is the first time in my travel experience that I have vacated a vacation rental before the end of my stay. "