预订肯诺瓦酒店宾馆住宿限时优惠

“Front desk at check in was great, very nice and friendly. Got to our room (137) - all the way at the end next to the side entrance. Stairwell door is right across from that room door and it slammed often at night waking us up. The side entrance door to the outside is broken and every time a person goes in or out, it stays wide open for anyone to enter all day and night. It needs fixed ASAP. Upon entering our room, everything looked in order and nice, smelled clean. But when barefoot, the floor……

“Netflix/ streaming was not working throughout hotel. Very disappointing when you have kids.”

“The staff was very accommodating .. We enjoyed our stay Thank you”

“great room and service, but unfriendly breakfast staff, slow repalcement of food, lack of hot coffee and chocolate”

“The bathroom smelled like mold or mildew. There was actually mold. There was cobwebs in the bathroom also”

“I loved the staff. I had a huge issue with my registration and they remained helpful and professional. Once we figured out issue (thankfully I had my email conformation) the issue was resolved. The breakfast was also good. I would’ve given all 5s but there was a cat in hotel lobby and I’m allergic to them”

“Breakfast was hot and delicious! Pool was clean and sparkly. Room was clean and smelled amazing!”

“Overall, this hotel served its purpose as an affordable overnight stop for travelers just passing through. The customer service was friendly, welcoming, and professional throughout the stay. I also appreciated that the security deposit was processed using the card already on file instead of requiring a separate transaction. Check-in itself was fairly quick, although some information still had to be manually re-entered despite booking through Expedia. The biggest drawbacks were related to……

“The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service”

“Staff, clean room, breakfast”

“The room was very clean. Beds comfy. Pull out couch was comfortable. Breakfast was good. The pool was nice but kept running out of towels because there were so many people swimming. But the staff was very attentive and replaced towels when requested. I loved the cornhole game and large connect four game in the courtyard. I would definitely recommend this hotel. ”

“Quiet and peaceful. Would stay here again.”

“We had a very spacious and clean room with a very comfortable king sized bed. The hotel was very quiet and the staff was very helpful and accommodating. Breakfast was excellent, but didn't offer very many choices. I will be staying here again on my next trip to the area.”

“The bed was absolutely terrible.”

“The property was scary. It might have been the clientele but my daughter and I slept with our pepper gel and stun gun out while putting the chair in front of the door. The Days Inn next door look better kept. I won’t be staying there again. Also the smoke detector what hanging off the wall. I don’t even know if it worked. There was almost an inch gap under the door into the room. Definitely don’t stay in that room since any critter could come in. I’m sure during the winter, it would be fun……

“Non smoking room, smelled like it has been heavily smoked in. Halllways on floor one and 2 smelled like marijuana. Stayed one night then cancelled and stayed at another hotel for remainder of stay”

“附近有點邊偏僻”

“All the staff very nice”