Albion Ketchum Field Hotels

"There was no tv , the room was very ghetto. It smelled like cigarette smoke "

"I booked approximately 4 weeks in advance and asked for 2 rooms adjoining and if not at least next to each other or across the hall. I called 2 weeks in advance to verify that this can be done. They said it looks like it can be done. We get there and one room is on the second floor. The other room is on the 4th floor. TERRIBLE! The pool was broken. The clerk at front desk had all these rooms of people to check in and I said can’t you swap one room for a room that’s on the same floor? She said NOPE! I was told not to change anything. We get into the room and second floor room 209 and all night long every time the ice machine would run or someone would turn on water or flush a toilet a loud generator noice would come roaring through our room! It was awful! We got zero sleep. Needless to say I can honestly say that this hotel service and everything you guys did not do for us ruined a very special fun night. You should be ashamed and I have called the manager and will go even higher up the chain of command. I want a full refund and I will never stayninnthisnhotel again. Ever!"

"Breakfast was good. I am not a pet owner. "

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

"Best thing about the hotel was that the front desk staff member was nice. The hotel is in poor shape and the reviews and ratings are misleading imo. The room smelled mildewy, the bathroom had mold and a strong smell, the bedding was stained (altho appeared washed) and the sound traveled so that every time a person went in or out of their rooms the doors slammed and woke us up. Our room door was hard to open and the windows ce machine was broken and no vending machines worked."

"Very clean and buffet was great........Only thing I didn't like was the TV....didn't get movies channels and no sport channels(ESPN)"

"Terrible "

"There was a problem with my room, and they took care of me right away, putting me in a new room that was just fine. You can't ask for more than that. Breakfast was fine. "

"The hotel had a Business casual aesthetic, it was very clean (room and hotel). My friend and I loved the pool and hot tub. The best and most surprising part was the bistro, their food and wait staff were absolutely amazing. Very happy with our dinner and breakfast choice with them."