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“Lovely building and room with a brilliantly big bed and view out of the balcony. There were just a couple of points which made it less than perfect. The waterfall shower was great however the normal shower head did not work which was irritating as I wanted to keep my hair dry. It was also advertised with Expedia as having a continental breakfast included. This was not the case. We had 2 small bottles of orange juice and a couple of small packets of cereal (like you find in a variety pack)……

“A little confusing on arrival. Could do with door hooks in the rooms. Mostly is was fab and would book again.”

“Room was well equipped and spotless. Set in the most beautiful setting. The restaurant and bar as so perfect you never want to leave. To top it off the staff could not be lovelier - genuinely couldn’t do more to make us more comfortable and at home.”

“Clean room, very helpful attentive staff. The amenities were those expected of a b&b. Our only qualms about our stay was there was no offer of remuneration re: the boiler having broken down.”

“This is a lovely, well kept hotel. The room, though on the smaller size was immaculately clean and the shower good. The breakfast was enormous and very, very good. Overall, excellent value for money. ”

“Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. ”

“Evening meals not offered on Monday, is this clear on the booking site?”

“Parking was fine, bar was OK. We were furious to learn, on checking in, that breakfast could not be served until 9.30am (on a Monday?..come on!). We had to be on our way by 7.30. This was totally unacceptable, as this information was not provided in the booking details. The best resolve we could get was a 20% discount on the evening meal. (Whilst the breakfast was noted as 'free' in the booking details, we know the cost is obviously included in the cost of the room).”