全景雙人房, 1 間臥室, 河景, 水上 | 1 間睡房、熨斗/熨衫板、免費 Wi-Fi、床單

拉婓賈姆住宿加早餐酒店的評價

3 out of 5
拉婓賈姆住宿加早餐酒店
Red Light District, Newcastle Road, Newcastle, Saint Andrew

評價

7.8

不錯

10 分評分,優異;67 則評價中有 27 則" "
8 分評分,不錯;67 則評價中有 20 則" "
6 分評分,一般;67 則評價中有 12 則" "
4 分評分,欠佳;67 則評價中有 2 則" "
2 分評分,很差;67 則評價中有 6 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
安静
周围环境很安静,旁边有小溪。Susan很热情,给了我们一些关于咖啡园的建议。去酒店的路不太好,在一条很小很窄的路上,建议天黑前check in。

8/10 不錯

Locksley

讚好:職員與服務
River was good.
於 2024 年 4 月住了 2 晚

10/10 優異

Stella

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing experience, a little piece of paradise in the middle of the Blue mountain. Not very accessible by car. Room and amenities were great (Internet, games, TV). Food was delicious (we ordered dinner and breakfast). My best experience during the full trip.
於 2024 年 3 月住了 1 晚

10/10 優異

Lynn

讚好:整潔度、職員與服務和住宿狀況
What a lovely visit! Beautiful, great service, "quiet" (waterfall is loud butvthats awesome), quirky, and we loved it! The proberty has some ongoing projects so be prepared to go over the gravel pile and past construction, but beyond all that is magical. The mountain and the driveway are hard going, but that's the case in Jamaica overall, and this is no exception. Have 4 wheel drive and drive carefully, and it's all cool.
於 2023 年 12 月住了 2 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A unique experience!
Quiet, secluded location, beautiful surroundings, terrific food, thoughtful staff and clean facilities. The facility is being built a section at a time and has a homey, handmade feel. Rooms are named, not numbered, and are themed (the Africa Room, the M.C. Escher Room, etc.) Rooms are spacious, comfortable and imaginatively decorated. Facilities include a spacious lounge, generous outdoor seating and a full self-service bar. The property includes several footpaths, including one to a waterfall. Highly recommended. The only challenge is getting there!
於 2023 年 12 月住了 1 晚

6/10 一般

Diana

家人同遊
讚好:整潔度
不滿:設施服務
The property is down a steep nearly inaccessible road right off the road entering Red Light. You need 4 wheel drive. The two guys who were here were friendly enough but overly low key. I live in JA and know the slowness of things but nothing was ready for us—no towels, no soap, after booking I was told our two bedroom room only had one bed and they could provide an air mattress. Ok but give me a discount or change the room. We waited an hour past the time we wanted dinner and there was only a small assortment of snacks —no fruit nothing. The place seems surprised to have guests. The small spring fed pool with a lovely small waterfalll, the surrounding hills and lovely flora and birds are what make this place special. The restaurant and bar are rustic and charming. It just seems that having guests is a second thought.
於 2023 年 8 月住了 1 晚

2/10 很差

sandra

不滿:整潔度、職員與服務和住宿狀況
We never arrived because it's off a horrible dirt road with latge pot holes and large rocks our car got stuck the tires kept spinning in the dirt and going no where You need a 4x4 vehicle to navigate that horrible unmantained dirt road Location is on a hill far away of St Andrew city area. Not close to anything that is mentioned on Expedia When we called Raf Jam to inform them that Expedia did not say anything about a dirt road or need for a 4x4 or tall vehicle get to Raf Jam and cancel reservations because out car got stuck. She was rude non shalant to call Expedia not her. When I tried calling Expedia customer Service listed I got recording in Jamaican saying call was a long distance. I would like a refund if possible. Very upsetting and poor experience Reason why I waited a few days before submitting this review. I am also requesting for Expedia Customer service to contact me.
於 2023 年 6 月住了 1 晚

10/10 優異

Gabrielle

於 2023 年 6 月住了 1 晚

10/10 優異

Lyneth

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is beautiful lush paradise. Breakfast is amazing and delicious.
於 2023 年 4 月住了 3 晚

10/10 優異

Garth

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall very good stay love the spring verses a pool met nice friendly guests owner Susan was very pleasant also
於 2023 年 4 月住了 7 晚
Susan 於 2023年4月24日的回應
Hello Garth, it was a pleasure hosting you at Rafjam. and as always we ensure our guests are well taken care of.Susan

2/10 很差

Samantha

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This was a very poor experience. It was very difficult to get through to the property and customer service was very poor!
susan 於 2023年4月13日的回應
Hello Samantha, i am very sorry you did not get to reach our property to stay with us because am assuming the road difficult. this road is a government road and we are working to get it fixed quickly. we can also pick you up and we have parking at the top of the road. You also cannot rate a place if you have not been there and stayed there. i am disappointed at expedia for posting this review. Hope we can welcome you again so you can have a wonderful time.

8/10 不錯

Doris

讚好:整潔度、職員與服務和客房舒適度
Schönes B&B, schlechte Zufahrt
Das B&B ist an einer schönen, ruhigen Lage. Das Personal ist freundlich und hilfsbereit und das Essen war gut. Aber die Zufahrt ist katastrophal. Man sollte sie nicht mit einem "normalen" Auto machen, nur Vierradantrieb oder Jeep. Am besten ruft man bei der Ankunft im Redlight District an und lässt sich abholen und einen Parkplatz an der Strasse oben zeigen.
於 2023 年 3 月住了 2 晚

8/10 不錯

Joanne

於 2023 年 3 月住了 1 晚

10/10 優異

Jason

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very cool, secluded place in a wonderful setting with wonderful hosts. Highlight of our trip!
於 2023 年 3 月住了 1 晚
Susan 於 2023年3月17日的回應
Thank you Jason, was a pleasure hosting you at Rafjam, hope to see again soon.BestSusan

8/10 不錯

Audrey

讚好:整潔度
不滿:住宿狀況和客房舒適度
Amazing place weird people
Bad experience with susan, the owner...weird person, not doing what she said. we had to sleep in a bizar "king size" bed (two single beds with a big matelas on, hole in the middle!) with my husband and son! When i ask for an extra bed she just hin-hin me... When we check-in William said us breakfast included and when we chek out susan ask us to pay for breakfast ! In jamaica this is called hustling...bad I m very disapointed of this expérience, i came in rafjam 4 years ago and spend a great time in this amazing place but i wont come back again because of susan's attitude.
於 2023 年 2 月住了 3 晚
sue 於 2023年3月7日的回應
Hello, i was expecting your review, and so let me respond. 1. you paid 109usd for 3 nights, that is through expedia. you arrived late at night when my son was checking you in, you booked Escher room for 2 persons you arrived with 4 persons in total. you cursed out my son at the reception telling him you wanted the cabin you booked, he made you talk to me over the phone where you were very rude and disrespectful. i had to leave my bed in the middle of the night, to find your booking on expedia to show you what you had booked. There were 4 of you we still did not charge for the extra 2 persons, yes you were there 4 years ago and Susan (Me) was a very nice person, still is a very nice person, but i will not allow anyone to disrespect me or my son here. if you weren't trying to extort me i would have even given you another room free. you paid 4000 jmd dollars on an expedia promotion and expect to get a room for 4 persons plus breakfast for 4 persons, lady dont come back, please we dont need these negative energy, Rafjam is home away from home and as such i take care of all my guests. respect goes both ways. You are trying to kill a great place, it wont work....people like you we can do without having. trying to tell lies to look good, its crazy. i dont need to hustle lady, you got three nights for the price of one, plus 2 additional persons added. Very unfair. Another thing is that i did not check you out, i never dealt with you from the first night, i had no conversation with you, your booking did not include breakfast and you ate every day, and the staff gave you your bill....

10/10 優異

Sabine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es ist wirklich ein schönes Fleckchen Erde. Es ist etwas schwierig zu finden , weil es schlecht beschildert ist. Mit einem tollen kleinen privaten Wasserfall. Einfach prima.
於 2023 年 2 月住了 1 晚
Susan 於 2023年3月17日的回應
Thank you for your review was nice you could stay with us.

8/10 不錯

Anna

讚好:住宿狀況
於 2023 年 2 月住了 2 晚

10/10 優異

Romain

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place ! Susan is very nice and the b&b is just fantastic
於 2023 年 2 月住了 1 晚
Susan 於 2023年2月17日的回應
Thank you Romain, it was a pleasure hosting you. thank you for choosing Rafjam for your stay.BestSusan

6/10 一般

Allan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tres agreable sejour. Le lieu est magique. Tres bien acceuillie par Suzanne. Cependant, le petit dejeuner devait etre compris dans la reservation alors que non. Il etait d'ailleurs tres cher et pas du tout copieux. Endroit magnifique mais le diner et le petit dejeuner sont tres chers.
於 2023 年 2 月住了 1 晚
Susan 於 2023年2月17日的回應
Hello AllanThank you for your review, it was a pleasure hosting you. breakfast was not included in your stay even though we say bed and breakfast we had a promotion that you were on and it did not include breakfast. things are a bit expensive in Jamaica.. so we work according. Thank you so much for letting me know.BestSusan

10/10 優異

Elisa

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Amazing place to stay! Had a great time
於 2023 年 2 月住了 1 晚
Susan 於 2023年2月17日的回應
Hello ElisaIt was a pleasure, hoping to see you again soon.BestSusan

8/10 不錯

Rasmus

家人同遊
讚好:整潔度和客房舒適度
Beautiful place in the Mountains. Very nice host.
於 2023 年 1 月住了 3 晚
Susan 於 2023年3月17日的回應
Thank you Rasmus, was a pleasure hosting you.BestSusan

6/10 一般

francois

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
L'endroit est fantastique par contre le service est mauvais. Il est supposé avoir un restaurant et ce nest pas le cas, et il n'y pas de choix proche. Le déjeuner est supposé être offert mais finalement surprise, il n'y en a pas et ce n'est pas d'obtenir à manger sans faire livrer avant tel heure mais personne ne t'avise. C'est malheureux parce que le lieux est magnifique. Nous demandions seulement un café et quelque chose pour nous nourrir comme c'était indiqué.
Susan 於 2023年2月17日的回應
Hello FrancoisWe have a local restaurant in the area that we support by ordering food. when you are the only guest here we cannot have a chef come in its too expensive and we need to be economical, but we have plan b. which is to order from the local restaurant and they deliver. sorry again you had this issue. next time let me know what you are going through before you leave the property. Thanks.BestSusan

10/10 優異

Gideon

於 2022 年 12 月住了 1 晚
Susan 於 2023年2月17日的回應
Thank you

8/10 不錯

Tieji

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

8/10 不錯

Stacy-Ann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is rustic and very clean! Our stay was very tranquil and peaceful. It was a pleasure falling asleep and waking up to the sound of the nearby river. The overall surrounding is very pleasing to the eyes with vegetation and nature all around. Breakfast was good and special mention must be made of perhaps the best lemonade we have had in along while!
於 2022 年 8 月住了 1 晚

8/10 不錯

Klemens

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lauschiges Quartier in schöner Umgebung. Für die Zufahrtsstraße (ca. 1 km ) braucht man allerdings gute Nerven, wenn man keinen Geländewagen fährt.
於 2022 年 1 月住了 2 晚

10/10 優異

Nienke

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff and owner Susan go above and beyond to help you out with whatever you need. Really nice people. Nice rooms too with everything you need. The food was very delicious, you can get breakfast, lunch and dinner there. The only negative things are the road that leads up to the hotel is very, very bad. Also the shower isn't great, it's a trickle. We stayed for 3 nights but 2 is probably enough because there's not that much to do around the area and the wifi is very flaky so not ideal if you want to have a quiet spot to work online from. Other than that, great place.
於 2021 年 12 月住了 3 晚

8/10 不錯

Kimya

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The property was beautifully located in the mountains right next to a running stream. The staff was very pleasant and helpful. The only negative about the property which is no fault of the facility is the road that leads there is not in a good state. Thankfully, the woman who runs RafJam is the best driver on the mountain and drove out with us to guide us and make sure we got back on the main road safely.
於 2021 年 12 月住了 1 晚

6/10 一般

真實旅客

於 2020 年 12 月住了 3 晚

10/10 優異

Riece (New York, NY)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The whole stay was great! The property is very scenic with a river pool, waterfall and walking distance to other water bodies. There are a lot of fruit trees and the customer service was great! The owner is very flexible and will alter to food choices to your meal restrictions. Would definitely go back
於 2020 年 9 月住了 3 晚

10/10 優異

Chalon

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was good .cant wait to return.
於 2020 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ambiance conviviale et endroit atypique, nourriture local, yeah man !
於 2020 年 2 月住了 2 晚

10/10 優異

Tami (Jamaica)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pictures online doesn't highlight the craft and creativity that is RafJam. We love it there!
於 2020 年 1 月住了 1 晚
Susan 於 2020年1月29日的回應
Hello It was a pleasure having you and we are happy you love Rafjam. Susan

2/10 很差

真實旅客

於 2019 年 11 月住了 1 晚
susan 於 2020年1月15日的回應
Not sure which guest this is, thank you for your rating. Susan

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful setting, friendly and helpful staff (especially the owner, Susan.) Made you feel welcome and at home. Food was ok but prices were a bit high.
於 2019 年 12 月住了 2 晚
susan 於 2019年12月28日的回應
Hello Brooklyn New York, Thanks for an amazing review.. yes our food prices range from 1200jmd up to 2000jmd depending on if its fish or mutton or so.... food are very expensive in Jamaica, sorry it was a bit expensive i hope we will be able to fix this issue. Thanks for chosing Rafjam for your stay. Susan

2/10 很差

Andrea (Florida)

不滿:整潔度、職員與服務、設施服務和住宿狀況
I booked the the wrong date in error and immediately tried to contact the hotel to amend the date but no one answered despite hrs of calling. I called Expedia to resolve but they were unable to make contact with the hotel as well. It was my understanding that the Expedia would extend a credit of 78 dollars but only did $16.00. I have never received a call or email from the property and so I cannot recommend it to anyone. I am not even sure the property truly exists.
於 2019 年 9 月住了 1 晚

8/10 不錯

Theresa (Kingston, Jamaica )

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked the setting...rustic. Didn't like that the cell service and wifi were so poor. To be expected though based on the location.
於 2019 年 9 月住了 1 晚

8/10 不錯

Colin

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 9 月住了 7 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best place ever they welcome you like you are their family!!!!! Very special people! Thank you for taking good care of our family!!!
於 2019 年 7 月住了 1 晚
Rafael 於 2019年7月16日的回應
Thank you so much for staying with us and for your review. It was great having you and all the team is looking forward to welcoming you back soon!

6/10 一般

真實旅客

讚好:職員與服務
於 2019 年 3 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 2 月住了 1 晚

8/10 不錯

Durk

讚好:整潔度
不滿:職員與服務
於 2019 年 1 月住了 1 晚
susan 於 2019年1月18日的回應
Thank you so much for your review. We will continue to upgrade our facilities to please our customers. Susan

6/10 一般

真實旅客

讚好:職員與服務
不滿:住宿狀況和客房舒適度
No easy access with a regular car, long unpaved (rocky) road in the middle of the mountains. Friendly staff and beautiful nature
於 2018 年 4 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚

4/10 欠佳

stephanie (e)

不滿:整潔度、職員與服務和客房舒適度
didappointed with lack of effort
The view from the room was better than the cleanliness and staff who never answered the phone or who did not routinely cooked for you in addition to no hot water or temperature control in the rooms considering you are on top of a mountain The worst part of all was the raggedy road that wound up to the bed and breakfast that could damage the cars undercarriage

8/10 不錯

Dan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rafjam
Nice relaxing hotel in the mountains.
Thank you Dan for your feedback, appreciated. Susan

10/10 優異

Chris Shaw (Manchester, England)

讚好:整潔度、職員與服務和客房舒適度
Our stay at Rafjam Bed and Breakfast
First understand this. Rafjam Bed & Breakfast consists of two separate locations. Firstly, there is the retreat up in the Hills near Irish Town. We quickly named this our "Garden of Eden!" If you are looking for total peace and tranquility, look no further. Then there is their location down in the city, in an area called New Kingston. This location would more suite someone who wanted to explore the city of Kingston, for example. Whether up in the hills,or down in the city, the staff are patient, friendly and knowledgeable. At your request, they can put bespoke excursion packages together. The Rafjam team put one together for us. We traveled up into the Parish of Portland, through the town of Port Antonio. We went sailing on the Blue Lagoon and swimming at Frenchmans Cove. To the west of Port Antonio is the legendary Rio Grande river, where we went rafting! That particular day was a holiday in itself !
Myself and 2 of the Rafjam Team

4/10 欠佳

真實旅客

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
不滿:住宿狀況
Nice hotel but over charge.
Nice hotel but over charge for overall. for what you pay, the breakfast can be better (only coffee, bread, juice, and fruit are included if you want eggs and bacon or something else you have to pay), the restaurant can be much better too, but you have across the street "the best in the west" is excellent and the restaurant at cocolapalm is good too if you don't want walk too fare. The room are very nice, and the bed are very clean and confortable, but internet is very slow, you will not be able to watch videos, download app,... but you can download a page and read.